Saaim Alam

Experienced and hardworking professional seeking a full-time position where I can use my management background, customer service experience, security knowledge, and delivery work skills to support company goals and provide excellent service.

NEMT Driver - SafeCare Medical Transportation

(2025-01)

• Transport patients safely to and from medical appointments and healthcare facilities.
• Confirm pickup details and communicate respectfully with patients and staff.
• Follow assigned routes and schedules while prioritizing passenger safety and comfort.

Manager - Dama Advertising & Publicity Company - Saudi Arabia

• Managed day-to-day operations, staff scheduling, and workflow for advertising projects.
• Supervised employees and trained new staff.
• Coordinated with clients and vendors to ensure high-quality service and timely project delivery.
• Handled customer inquiries, resolved issues, and maintained strong business relationships.
• Managed advertising materials, inventory, and basic financial reporting.
• Improved work processes to increase productivity and accuracy.

Delivery Driver - High Point, NC

• Delivered packages safely and on schedule.
• Provided excellent customer service and communicated clearly with clients.
• Kept accurate records of deliveries, routes, and mileage.
• Followed traffic laws and maintained a clean driving history.

Security Officer - High Point, NC

• Monitored assigned areas to ensure safety and compliance with rules.
• Reported incidents, supported emergency responses, and followed security procedures.
• Controlled building access, checked credentials, and assisted visitors.
• Communicated effectively with supervisors and team members.

Diploma of Associate Engineer - Sarhad College of Technology (2002-06)