Sabah A Soliman

Reliable and adaptable individual with an agreeable disposition and a stellar customer service ethic. Adept multitasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency.

Hostess - Red Lobster - Kissimmee, Florida

(2018-01)

• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat Guests in either the bar or dining area depending on their preference
• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
• Tend to special Guest needs and requests
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Help dining room staff by setting and clearing tables; replenishing water; serving beverages
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

Bakery - Publix

Worked as energetic, collaborative, and professional team baker. Worked with the baking teams to ensure quality and consistency of our artisan products.

• Baked a variety of cakes, cookies, loaves, scones every week
• Baked an assortment of breads including baguettes, ciabatta, brioche, and multigrain breads
• Weighed flour and other ingredients to prepare dough each morning
• Prepared filings and glazed pastries
• Properly managed and adjusted oven temperatures to ensure precise baking
• Made and decorated average of 10+ cakes per week
• Prepared custom-made pastries based on the performance of customers

Secretary - El Seoudi Cars - Alexandria, Egypt

(2000-01 - 2017-12)

• Managed front reception area and answer telephone calls
• Filed customer and business documents in physical and computer systems
• Organized and prepared customer information files
• Recorded incoming messages in computer system in an organized fashion
• Scheduled client meetings and traveled arrangements
• Oversaw office supply inventory and ordered new stock
• Facilitated communication by taking messages and sending to recipients
• Contacted external vendors to handle repair and maintenance needs
• Managed database and performed data entry

School Social Worker - Victory College School - Alexandria, Egypt

(1995-01 - 2000-12)

• Assisted students with behavioral and physical problems as needed
• Guided parents and teachers regarding aggravate problems
• Designed set of courses and assisted topic specific groups regarding social behavioral issues
• Assessed peril situations and assured child safety
• Provided social work guidance to students and guardians
• Liaised between school, family and society resources
• Monitored student social work interns
• Helped with attendance issues
• Assisted students with academic achievement/underdevelopment

Social Service Studies - Higher Institution for Social Services