Sabatini Louis

Dedicated and highly skilled emergency communications professional with experience in 911 dispatching, public safety communications, and security operations seeking a position where I can utilize my strong multitasking, problem-solving, and communication skills to support public safety, provide excellent service, and contribute to a fast-paced team environment.

Senior 911 dispatcher telecommunication - Houston emergency center

(2025-06 - 2026-05)

• Responsible for answering emergency and non-emergency calls, dispatching police, fire, and EMS personnel, and providing lifesaving communication support to the public and first responders.
• Operated multi-line telephone systems, radio equipment, and Computer Aided Dispatch (CAD) systems while maintaining accuracy and professionalism in high-pressure situations.
• Prioritized emergency incidents, gathered critical information from callers, monitored responder safety, and documented all calls and activities according to department policies and procedures.

911 dispatcher - NYPD

(2022-02 - 2025-05)

• Responsible for answering emergency and non-emergency calls, dispatching police, fire, and EMS personnel, and providing lifesaving communication support to the public and first responders.
• Operated multi-line telephone systems, radio equipment, and Computer Aided Dispatch (CAD) systems while maintaining accuracy and professionalism in high-pressure situations.
• Prioritized emergency incidents, gathered critical information from callers, monitored responder safety, and documented all calls and activities according to department policies and procedures.

Security Guard - Allied security

(2020-01 - 2025-05)

• Responsible for maintaining a safe and secure environment for employees, visitors, and property by monitoring premises, patrolling assigned areas, and enforcing safety procedures.
• Controlled access to buildings, monitored surveillance systems, responded to incidents and emergencies, and documented daily activities through detailed reports.
• Provided excellent customer service while remaining alert and professional in high-pressure situations.
• Assisted with conflict resolution, incident response, and ensuring compliance with company policies and security protocols.

Associate degree - criminal justice - BMCC (2016-08 - 2019-08)