Sabatini Louis

Senior 911 dispatcher telecommunication - Houston emergency center

(2025-06 - 2026-05)

Responsible for answering emergency and non-emergency calls, dispatching police, fire, and EMS personnel, and providing lifesaving communication support to the public and first responders.
Operated multi-line telephone systems, radio equipment, and Computer Aided Dispatch (CAD) systems while maintaining accuracy and professionalism in high-pressure situations.
Prioritized emergency incidents, gathered critical information from callers, monitored responder safety, and documented all calls and activities according to department policies and procedures.

911 dispatcher - NYPD

(2022-02 - 2025-05)

Responsible for answering emergency and non-emergency calls, dispatching police, fire, and EMS personnel, and providing lifesaving communication support to the public and first responders.
Operated multi-line telephone systems, radio equipment, and Computer Aided Dispatch (CAD) systems while maintaining accuracy and professionalism in high-pressure situations.
Prioritized emergency incidents, gathered critical information from callers, monitored responder safety, and documented all calls and activities according to department policies and procedures.

Security Guard - Allied security

(2020-01 - 2025-05)

Responsible for maintaining a safe and secure environment for employees, visitors, and property by monitoring premises, patrolling assigned areas, and enforcing safety procedures.
Controlled access to buildings, monitored surveillance systems, responded to incidents and emergencies, and documented daily activities through detailed reports.
Provided excellent customer service while remaining alert and professional in high-pressure situations.
Assisted with conflict resolution, incident response, and ensuring compliance with company policies and security protocols.

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