Sabina Kim

UCLA Psychology graduate and bilingual Korean-English professional with experience in behavioral health outreach, individualized psychology and Korean education, presentations, relationship-building, and CRM documentation. Interested in applying transferable outreach, documentation, and client support skills in multicultural community-based counseling and case management services.

Independent Online Reseller - Self-Employed

(2021-09 - 2025-12)

• Managed end-to-end online resale operations across multiple platforms, including sourcing, product listings, fulfillment, and customer communications.
• Worked independently to organize priorities, respond to customer questions, and provide responsive service and consistent follow-up.

Virtual Tutor, Psychology & Korean - Wyzant

(2023-03 - 2023-11)

• Provided one-to-one online psychology and Korean instruction for college, university, and adult learners, adapting communication and support to individual goals, needs, and learning styles.
• Developed individualized lesson plans and used digital tools to create structured, interactive learning experiences.
• Supported a university psychology research project from study design and literature review through analysis and final paper preparation.

Outreach Specialist - AKUA Mind and Body

(2019-09 - 2019-12)

• Built relationships with clinicians, social workers, therapists, and referral partners while communicating information about treatment services.
• Conducted outreach by phone, email, and in person, maintaining a referral pipeline through organized activity records and timely responses.
• Delivered presentations to healthcare partners and used HubSpot daily to document and track activity, maintain accounts, and support cross-functional collaboration.

Retail Store Manager - Rowland Wellness

(2018-04 - 2019-09)

• Developed marketing and social-media strategies and maintained customer relationships to support retention and business growth.
• Built customer loyalty through responsive communication, service, and follow-up across in-person and social media channels.

B.A. - Psychology - University of California, Los Angeles (UCLA) (2019)