Sadra Llewellyn

Highly organized, resourceful, creative, coachable, and goal-oriented professional with exceptional experience, equipped with a history of delivering high-quality service and support to customers in a wide range of industries and environments. Renowned for outstanding work performance and excellent rapport building skills who treats all clients with respect and tact. Proven ability to relate to people from a broad range of cultures, backgrounds, and age.

Proactively investigated and resolved a wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner.

Manager/Cashier at Panfridays Restaurant

• Take complaints and diffuse situations with customers.
• Problem solving and troubleshooting point of sale registers, online ordering devices from both the back end and physical hardware and fixing printers.
• Assisted customers through the company’s social media, emails and online apps.
• Oversee the performance of employees.
• Maintains staff by recruiting, selecting, orienting, and training new hire. 
• Creating and managing team schedules.
• Designating tasks to employees to allow for smooth flow in operation.
• Managing workflow
• Take orders in a fast-paced environment.
• Ensure staff complies with company policies.

High School Diploma

School Leaving Certificate