Sal Bernal

Motivated and customer-oriented hospitality professional with over 7 years of experience in food service, bartending, and teaching. Proven track record in delivering exceptional customer service, team collaboration, and handling high-stress environments. I am eager to apply my skills and passion for service to a dynamic team.

Banquet Server, Bartender - Oak View Group - Pasadena, California

(2024-10)

• Prepare the banquet hall by setting up tables, chairs, linens, silverware, and other necessary items according to event specifications.
• Serve appetizers, plated meals, and desserts. Take drink orders and serve alcoholic and non-alcoholic beverages, ensuring timely refills.
• Accurately take and relay guest orders to the kitchen and bar staff. Be knowledgeable about the menu to answer guest questions.
• Clear tables of used plates and glassware between courses and assist with any guest spills or requests
• Follow all food safety and sanitation guidelines, and adhere to company policies and procedures
• Manage a small team of around five to seven people to ensure a smooth service

Substitute Teacher - Arroyo Vista Elementary School - Pasadena, California

(2024-10)

• Manage classroom activities, ensuring students remained focused and productive in the absence of the regular teacher.
• Followed lesson plans provided by the primary teacher, maintaining continuity of instruction and minimizing disruption.
• Assessed students' progress and provided feedback on assignments, helping to ensure learning objectives were met.
• Maintained classroom discipline and managed student behavior, creating a respectful and conducive learning environment.
• Adapted quickly to different teaching environments and grade levels, demonstrating flexibility and problem-solving skills.
• Communicated effectively with school staff, administrators, and parents to address any issues or concerns during assignments.

Barista - Starbucks - San Gabriel, California

(2023-05 - 2024-10)

• Prepare high-quality beverages and food items for customers, ensuring speed and accuracy.
• Deliver excellent customer service, consistently receiving positive feedback for attentiveness and efficiency.
• Handle cash transactions and operate POS systems with attention to detail.
• Maintain cleanliness and organization of work areas, adhering to safety and hygiene standards.

Server - BJ's Restaurant & Brewhouse - Montebello, California

(2021-11 - 2023-05)

• Took customer orders, served food and beverages promptly, and ensured guest satisfaction throughout their dining experience.
• Collaborated with team members to ensure smooth and efficient operations during peak hours.
• Trained and mentored new servers, improving overall team performance and service quality.

Server, Bartender, Host - Red Lobster - City of Industry, California

(2016-05 - 2022-10)

• Provided exceptional customer service in various roles, including server, bartender, and host.
• Managed guest interactions in a fast-paced environment, consistently maintaining a positive experience.
• Trained new employees and assisted in opening and closing the restaurant.
• Taking stock of inventory and making orders to replenish the inventory.

Associate in Arts for Transfer - Music - Pasadena City College (2026)

Bachelor of Music - Composition - Cal State Los Angeles (2026 - 2028)