Max Rosenkoetter

Work weddings, banquets, and special events High-volume management and high-stakes hospitality VIP guest management, post-event breakdown, resetting floorplans

Server/Banquet Server at Qwick (2025-08 – Present)

• Work weddings, banquets, and special events
• High-volume management and high-stakes hospitality
• VIP guest management, post-event breakdown, resetting floorplans
• Synchronize plating, course timing, and beverage service

Server at North Italia (2025-10 – 2026-01)

• Made sure every order was taken correctly and was mindful of any dietary preferences or allergies
• Helped the rest of the restaurant operate smoothly whenever the work for my guests was complete
• Aided in opening the restaurant on the majority of my workdays

Server at Truluck's (2025-06 – 2025-09)

• Ensured guests had a memorable experience as most were there for celebrations
• Stayed current on the food menu and wine list, which changed daily
• Helped the front and back of house as much as possible during any downtime when my section did not need my attention to run smoothly
• Made sure every order was correct and all guest allergies were promptly reported to management and the kitchen
• Opened the restaurant several days per week

Server at Steiner Ranch Steakhouse (2023-12 – 2025-04)

• Consistently upsold guests on high dollar menu items, including steaks and wine
• Placed in the top 10 or higher during employee sales contests
• Learned to pair food with wine through participation in weekly onsite classes
• Formed a connection and sense of trust with guests from the start to inspire confidence
• Frequently assisted with opening and closing restaurant set up
• Took orders accurately and ran food to proper tables
• Helped my fellow servers as much as possible during a shift, such as greeting a table or running drinks for them
• Attended wine classes regularly; learned proper wine guest service; assisted with proper wine selection based on guests' price point
• Ensured special occasions, such as birthdays or anniversaries, were acknowledged and made special

Server at Longhorn Steakhouse (2021-02 – 2023-11)

• Made sure every guest had a great experience and would want to return
• Ran food and drinks
• Performed sidework duties during shift
• Became knowledgeable about all various cuts of steak

Server at The Cheesecake Factory (2018-12 – 2021-11)

• Guided guests through the very extensive menu
• Ensured each guest's experience was commensurate with their high expectations

Server at BJ's Restaurant & Brewhouse (2017-06 – 2018-11)

• Made certain every guest had a wonderful experience
• Ran food and performed back-of-house duties
• Became well versed on all the beers on tap

Server at Z'Tejas (2016-03 – 2017-05)

• Provided every guest with excellent service
• Submitted orders
• Ran food and drinks

High School Diploma – Westwood High School (2011-05)

Biochemistry – Texas State University, San Marcos (2011-08 – 2014-05)