Salil Sharma

Highly motivated individual with experience in residential property management. Proven track record of providing excellent customer service to tenants, managing portfolios and collecting rent payments. Skilled in budgeting, developing and implementing marketing plans and anticipating and resolving tenant issues. Committed to achieving successful outcomes and exceeding expectations.

ASSISTANT PROPERTY MANAGER at ASHFORD COMMUNITIES (2022-07 – Present)

• Facilitated regular inspections of property and grounds.
• Monitored performance of contractors providing services such as landscaping or janitorial services at the property.
• Performed financial analysis of properties to ensure profitability.
• Negotiated lease renewals with existing tenants as necessary.
• Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
• Created monthly reports on occupancy levels, delinquency rates and other key metrics related to property management operations.
• Accepted and recorded checks, money orders and certified checks for daily deposits.
• Assisted in the preparation of legal documents such as eviction notices or court filings when necessary.
• Composed flyers and other media material to promote vacancies and residencies.
• Inspected vacant units prior to move-in and move-out to identify any damage or needed repairs.

ASSISTANT PROPERTY MANAGER at INDUS PROPERTY MANAGEMENT (2018-08 – 2022-07)

• Responded to tenant inquiries and complaints in a timely manner.
• Established relationships with vendors to ensure timely delivery of services at competitive rates.
• Coordinated with vendors and contractors for repairs and maintenance of the property.
• Developed and implemented marketing strategies for properties.
• Maintained accurate records regarding leases, rent rolls and security deposits.
• Calculated monthly total tenant payments based on income, assets and deductions.
• Developed training materials for staff members related to property management operations.
• Assembled, reviewed and assisted the property manager with implementing approved operating and capital budgets.
• Implemented new policies and procedures relating to property management operations as needed.
• Composed flyers and other media material to promote vacancies and residencies.
• Negotiated lease renewals with existing tenants as necessary.

ASSISTANT RESTAURANT MANAGER at ASHIANA INDIAN RESTAURANT (2011-02 – 2018-02)

• Scheduled and directed staff in daily work assignments to maximize productivity.
• Investigated and resolved complaints regarding food quality, service or accommodations.
• Examined restaurant for conformance to safety and health standards by conducting walkthroughs and observing staff and operations.
• Verified freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
• Trained kitchen staff on proper use of equipment, food handling and portion sizing.
• Monitored guest satisfaction through direct interaction with customers during their dining experience.
• Demonstrated strong leadership abilities by leading weekly meetings with staff to discuss goals, objectives and performance reviews.
• Coached staff on proper etiquette when interacting with guests in order to provide exceptional hospitality experiences.
• Optimized profits by controlling food, beverage and labor costs.

ASSISTANT MARKETING MANAGER at HIMALAYA PETROCHEMICALS (2011-02 – 2018-02)

MARKETING ASSOCIATE at BOND STREET PRODUCTS (1997-01 – 1998-01)

HIGH SCHOOL DIPLOMA – NEPAL POLICE HIGH SCHOOL (1991-03)

GED – SRI SATYAL SAI VIDYAPEETH (1994-07)

BBA in ACCOUNTS – SRI MAHAVEERA COLLEGE (1998-08)