Sam Berkman
Project Manager Trainee
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About
Dynamic Facilities Manager with more than 6 years of experience in Customer
Service and Operations Management. Adept at managing small and large teams of customer service professionals. Dedicated to building positive client experiences,
improving satisfaction, and fostering long-term relationships through effective communication and a solutions-oriented approach. Skilled in critical thinking and problem-solving, with a focus on improving team performance and enhancing customer experiences. Strong leadership abilities and a collaborative mindset,
dedicated to driving success through effective communication and strategic solutions
Experience
Customer Service Relations
Inventory Management
Employee Management
Organizational Skills
Expertise in Microsoft
Office and Google Office
Systems
Leadership Skills
POS Systems
Team-oriented Work
Critical Thinking Skills
Pool Operations
Lifeguard Training
Education
Completed Certified Associate in Project Management
(CAPM)® in February 2025 through Project Management
