Samantha Healy

Customer-focused hospitality professional with 10+ years of experience in customer service, team leadership, and guest relations. Skilled in bartending, beverage service, cash handling, POS systems, and maintaining a welcoming atmosphere in fast-paced environments. Recognized for building strong guest relationships, managing multiple priorities efficiently, and delivering exceptional service. Dedicated to creating positive guest experiences while supporting team success and business goals.

Bartender / Server - Rack & Tap

(2026-05)

• Prepare and serve alcoholic and non-alcoholic beverages in a fast-paced environment.
• Provide exceptional guest service while taking food and beverage orders.
• Verify guest identification and ensure compliance with alcohol service regulations.
• Process cash, credit card, and electronic payments accurately.
• Maintain clean, organized, and fully stocked bar and dining areas.
• Monitor inventory levels and assist with restocking beer, liquor, wine, and bar supplies.
• Recommend menu items, specialty drinks, and promotions to increase sales.
• Build rapport with guests and create a welcoming, enjoyable atmosphere.
• Assist with opening and closing procedures, including cleaning and cash reconciliation.
• Collaborate with management and team members to ensure efficient daily operations.

Server - Bobbies Social House

(2025-08 - 2026-05)

• Delivered friendly and efficient food and beverage service to guests in a high-volume environment.
• Assisted with guest seating and maintained a welcoming atmosphere.
• Performed host and door responsibilities, greeting guests and managing guest flow.
• Maintained cleanliness of dining areas, service stations, and common areas.
• Completed opening, closing, and side-work duties.
• Assisted with event setup and supported overall restaurant operations.
• Worked collaboratively with team members to ensure exceptional guest experiences.

Cosmetologist - NYC Hairq Studio

(2017-10)

Office Manager - Lifetime Solutions, Inc.

(2013-03 - 2015-08)

Shift Supervisor / Manager - Starbucks Coffee Company

(2003-08 - 2013-02)

diploma - Billings West High School (1998-08 - 2001-05)

Cosmetology - Marinello Cosmetology School (2015-09 - 2017-08)