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Samantha Strubing

Samantha Strubing

People-focused program and client relations professional

Talent
Citrus ParkMember since September 24, 2026
Learning Program CoordinationTraining and FacilitationLearning Materials and Activity DesignScheduling and LogisticsParticipant Communications and Follow-UpEvent and Presentation SupportData Tracking and ReportingMicrosoft ExcelPowerPointOutlookTeamsCustomer Service and EscalationCross-Functional CollaborationHIPAA and FERPA Documentation
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Learning Program CoordinationTraining and FacilitationLearning Materials and Activity DesignScheduling and LogisticsParticipant Communications and Follow-Up

About

People-focused program and client relations professional with 4+ years of experience supporting individuals, teams, and community programs. I enjoy connecting with people, building strong relationships, and helping programs stay organized and run smoothly. My experience includes coordinating trainings and events, managing schedules and communications, tracking data and reports, and partnering with community organizations.

I'm approachable, dependable, organized, and genuinely enjoy helping people and creating positive experiences.

Experience

Client Relations Specialist at Children's Network of Hillsborough County (2026-05 – Present)

  • Coordinate community outreach, presentations, meetings, and events with businesses, Rotary clubs, faith-based organizations, and other community partners, managing calendars, communications, materials, and logistics.
  • Prepare presentation and training materials, organize meeting details, and keep participants and internal teams informed before and after each event.
  • Create and maintain Excel trackers and reports that organize program activity, outreach, client concerns, and follow-up across multiple departments.
  • Serve as a primary contact for client questions and complaints, listen carefully, identify the right next step, and coordinate timely responses or escalation with leadership and partner teams.
  • Support hiring by interviewing candidates, coordinating schedules and availability, and maintaining clear communication with applicants and internal stakeholders.

Mental Health Practitioner at North Homes Children & Family Services (2022-09 – 2026-02)

  • Managed a caseload of up to 54 clients while balancing direct services, scheduling, documentation, progress tracking, meetings, and ongoing communication with families and school staff.
  • Designed and facilitated individual and group learning sessions for students ages 3–9, using structured activities focused on social skills, emotional regulation, behavior management, and peer relationships.
  • Developed curriculum-based activities and adapted materials and facilitation strategies to different learning needs, engagement levels, and program goals.
  • Coordinated services with families, teachers, school staff, and internal teams, sharing progress and helping participants receive consistent support across settings.
  • Completed treatment plans, progress notes, and other required records while meeting deadlines and maintaining HIPAA and FERPA compliance.
  • Trained and supported new staff on documentation, program expectations, participant engagement, and day-to-day procedures.

Direct Support Professional at Lifetime Resources Inc. (2020-05 – 2022-05)

  • Facilitated structured skill-building and community activities that supported independence, participation, social skills, and daily living goals.
  • Worked closely with clients, families, and team members to follow individualized plans, document progress, and provide consistent, dependable support.

Education

Bachelor of Arts in Psychology – University of Minnesota (2022-05)

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