Samaria Knight

Dependable warehouse associate with over 6 years of customer service and operations experience, including 1 year in Amazon warehouse and fulfillment environments. Skilled in order picking, packing, stowing, inventory management, shipping and receiving, and operating electric pallet jacks. Proven ability to work in fast-paced settings, meet productivity goals, maintain safety standards, and adapt quickly to multiple warehouse functions and responsibilities.

Warehouse Associate - Amazon Fulfillment Center

(2025-01 - 2026-12)

• Operated electric pallet jacks to transport merchandise safely throughout the warehouse.
• Picked, packed, sorted, and stowed products while meeting productivity and quality standards.
• Loaded and unloaded inbound and outbound shipments.
• Utilized handheld scanners and warehouse management systems to track inventory and process orders.
• Performed inventory checks and maintained organized storage locations.
• Worked in multiple warehouse departments and adapted to changing operational demands.
• Followed company safety procedures and maintained a clean, hazard-free work environment.
• Collaborated with team members to ensure efficient order fulfillment and warehouse operations.

TurboTax Product Specialist (Contractor) - Intuit via GigCX

(2026-01 - 2026-12)

• Assisted customers via phone and chat with product and account-related inquiries.
• Resolved issues efficiently while maintaining a high level of customer satisfaction.
• Documented interactions accurately using internal systems.
• Managed multiple tasks in a fast-paced remote environment.

Freelance Data Annotator & QA Specialist - Remote - Remote

(2025-07 - 2026-12)

• Performed data annotation and quality reviews with strong attention to detail.
• Identified discrepancies and resolved data-related issues.
• Maintained accurate records and documentation.
• Demonstrated analytical and problem-solving skills.

Door-to-Door Sales Representative - Wolfe Perseverance

(2023-09 - 2025-07)

• Achieved daily performance goals through effective communication and persistence.
• Maintained accurate records of customer interactions and outcomes.
• Adapted quickly to changing priorities and worked independently.
• Demonstrated strong interpersonal and problem-solving skills.

Auto Claims Adjuster - State Farm

(2023-03 - 2023-09)

• Reviewed and validated records for accuracy and completeness.
• Investigated discrepancies and documented findings.
• Maintained detailed records and managed multiple priorities effectively.

Account Manager - TTEC / Healthy Paws

(2021-12 - 2022-12)

• Supported customers and resolved account-related concerns.
• Processed information accurately while adhering to company policies.
• Maintained documentation and provided high-quality customer service.
• Worked effectively in a high-volume environment.

Claims Agent - TTEC

(2020-01 - 2021-11)

• Managed a high volume of customer interactions daily.
• Resolved issues and maintained accurate documentation across multiple systems.
• Demonstrated strong multitasking and organizational skills.
• Collaborated with team members to improve service processes.

HR Personnel Apprentice - Fulton County Government Center

(2019-04 - 2019-10)

• Maintained and audited employee records for accuracy and compliance.
• Entered and managed sensitive data within internal systems.
• Supported administrative processes and organizational initiatives.
• Demonstrated attention to detail and confidentiality.

High School Diploma - Life Christian Academy (2013-12)