Sameed Muneer

Results-driven retail operations leader with 5+ years of progressive growth at Target, advancing from Guest Advocate to Financial Operations Specialist to Team Lead. Proven ability to lead and develop high-performing teams, elevate the guest experience, and safeguard financial accuracy in a high-volume, fast-paced environment. Strong cross-functional collaborator with hands-on expertise in staffing, performance management, cash management, and process improvement.

Currently completing a B.S. in Business Administration (Management Information Systems).

Service and Engagement Team Lead - TARGET - Huntington Beach, CA

(2023-08)

• Team Leadership: Lead and supervise a team of Service and Engagement professionals, setting expectations and driving consistent execution of guest service standards in a high-traffic store.
• Guest Experience Strategy: Design and implement guest engagement initiatives that improved customer satisfaction and strengthened repeat-visit loyalty.
• Front-End Operations: Own daily front-end operations, including staffing, scheduling, performance management, and issue resolution, to consistently meet team and store performance goals.
• Coaching & Development: Coach, train, and develop team members through real-time feedback and performance conversations, building a culture of accountability and service excellence.
• Cross-Functional Partnership: Collaborate with department leaders and store leadership to improve communication, resolve operational challenges, and increase store-wide efficiency.
• Escalation Management: Serve as the point of escalation for complex guest concerns, resolving issues quickly while protecting guest trust and brand reputation.

Financial Operations Specialist - TARGET - Huntington Beach, CA

(2023-01 - 2023-08)

• Managed and reconciled daily financial transactions and cash flow, upholding a high standard of financial integrity for the store.
• Conducted routine financial audits to proactively identify discrepancies and implement corrective measures.
• Processed high-volume deposits and prepared change orders while maintaining a secure, well-organized cash environment.
• Trained front-end staff on cash-handling procedures and regulatory compliance, improving team financial accuracy.

Guest Advocate - TARGET - Huntington Beach, CA

(2020-03 - 2023-08)

• Delivered fast, accurate payment processing, returns, and exchanges for a high volume of guests.
• Resolved complex guest issues promptly and professionally, contributing directly to a positive in-store experience.
• Partnered with the Front-End team to optimize checkout flow and maximize service speed during peak traffic.

Retail Associate - Travel Traders (Hyatt/Marriott) - Anaheim, CA

(2019-10 - 2020-08)

• Drove sales through personalized product recommendations while maintaining visual merchandising and inventory standards.

Food Service Associate - Knott's Berry Farm - Anaheim, CA

(2019-09 - 2020-04)

• Executed accurate, high-volume cash register operations while upholding food safety and hygiene standards.

Warehouse Associate - Overseas Handicraft - Fullerton, CA

(2019-08 - 2019-11)

• Processed shipments and managed physical inventory, organizing warehouse space for optimal efficiency.

Business Administration - Management Information Systems - California State University, Long Beach

Coursework Completed - Computer Engineering Technology - Orange Coast College