Samuel Lebaga

Dynamic hospitality leader with extensive luxury dining and resort operations experience across high-volume restaurant environments, including Michael Mina concepts within MGM Resorts International. Proven track record in driving profitability, elevating guest satisfaction, optimizing labor and operational efficiency, and developing high-performing teams. Skilled in full P&L oversight, strategic planning, Forbes service standards, training and development, and multi-outlet restaurant leadership.

Recognized for delivering elevated guest experiences while maintaining strong financial performance and operational excellence.

Assistant General Manager – ORLA by Michael Mina - Mandalay Bay Resort & Casino - Las Vegas, NV

(2024-11)

• Lead daily restaurant operations for a luxury Michael Mina concept, ensuring exceptional guest experiences and operational excellence.
• Oversee labor management, inventory control, productivity metrics, and financial performance to maximize profitability.
• Analyze P&L statements and operational KPIs to identify growth opportunities and improve efficiencies.
• Develop and execute training programs aligned with Forbes standards and MGM Resorts service expectations.
• Partner cross-functionally with culinary, marketing, and hotel leadership teams to drive revenue and enhance guest engagement.
• Handle escalated guest relations issues with professionalism and urgency, maintaining high guest satisfaction scores.

Assistant General Manager Restaurants - Bellagio Las Vegas - Las Vegas, NV

(2022-06 - 2024-11)

• Managed high-volume luxury restaurant operations within one of Las Vegas' premier hospitality destinations.
• Led and developed front-of-house teams while ensuring compliance with luxury service standards.
• Improved operational efficiency through labor optimization, coaching initiatives, and performance management.
• Collaborated with executive leadership to execute strategic initiatives, special events, and VIP experiences.

Assistant Restaurant Manager - The Mirage Las Vegas - Las Vegas, NV

(2021-10 - 2022-06)

• Supervised daily operations and staff performance in a fast-paced hospitality environment.
• Supported staffing, scheduling, inventory management, and guest recovery initiatives.
• Maintained service consistency and operational standards during high-volume periods.

F&B Operations Manager - American Cruise Lines Inc. - USA

(2021-04 - 2021-10)

• Directed food and beverage operations aboard luxury cruise experiences while maintaining exceptional service standards.
• Managed team productivity, inventory controls, and compliance with company policies and guest expectations.

Assistant Restaurant Manager - Hyatt Regency Dubai Creek Heights - Dubai, UAE

(2018-05 - 2021-04)

• Oversaw restaurant operations within a luxury international hotel brand focused on premium guest experiences.
• Developed training initiatives that enhanced employee engagement and service consistency.

B.Sc. - Educational Psychology, Minor in Business Administration - University of Buea

Hospitality Management Studies - Alison Education Management

Hotel & Restaurant Management - World Chefs Academy

Food & Beverage Management - Bocconi University