Scrum Master and Product Quality Lead at MindQA (2024-04 – 2026-01)
MindQA is an all-in-one, scriptless functional testing tool built for modern teams. It captures real user journeys, auto-generates reliable end-to-end tests, and handles everything—UI flows, validations, pop-ups, and business logic. No coding. No brittle scripts. No manual setup. Just reusable, automated tests that run silently while you build, ship, and sleep.
Agile Scrum Master & Agile Project Manager at ETeam Infoservices (2022-07 – 2024-03)
C2H with Northern Trust as Scrum Master
- Guided teams through the SAFe Agile framework, helping them adopt scaled practices like PI Planning, ART syncs, and Inspect & Adapt sessions. This made delivery more predictable and aligned with business priorities.
- Supported 3 development teams (15+ developers and testers) by removing blockers, managing dependencies, and creating a culture of collaboration and trust.
- Acted as a coach and mentor, encouraging teams to embrace Agile values like transparency, continuous improvement, and customer focus. Helped Product Owners refine backlogs and prioritize work effectively.
- Introduced AI-powered dashboards to track team performance. Shared clear insights on velocity, defect leakage, cycle time, and predictability, which helped leadership make better decisions.
- Improved delivery efficiency by 30% and reduced time-to-market by 20% through better planning, coordination, and focus on outcomes.
- Worked closely with stakeholders, architects, and infrastructure teams to align goals, manage risks, and ensure smooth execution of projects.
- Encouraged continuous learning by setting up Agile communities of practice and knowledge-sharing sessions, which boosted team confidence and maturity.
- Ensured compliance and security by successfully delivering projects like Oracle Upgrade, MQ Upgrade, Password Rotation, and decommissioning of end-of-life systems.
- Focused on people leadership — motivating teams, celebrating wins, and building resilience during challenging phases of transformation.
Project Manager at Mobile Programming (2021-02 – 2022-07)
C2H with Morgan Stanley as Scrum Master
- Led adoption of ATDD practices, reducing defect rates by 20% and improving product quality. Facilitated Agile ceremonies for 2 Scrum teams, ensuring alignment and smooth delivery.
- Used AI tools to analyze sprint metrics, proactively identifying risks and keeping projects aligned with business objectives.
- Delivered key projects: Spending & Budgeting and Total Wealth View (Asset Aggregation).
- Coached Product Owners and teams on backlog refinement, transparency, and continuous improvement.
Project Manager / Scrum Master at Flight Network (2019-02 – 2020-03)
- Guided 5 Scrum teams through Agile adoption, providing coaching and support that boosted productivity by 15%. Facilitated sprint planning, stand-ups, and retrospectives, ensuring smooth delivery and strong team alignment.
- Used Agile dashboards to track predictability and spot risks early, helping teams stay on course.
- Worked closely with stakeholders to manage priorities and deliver key projects, including ConnexPay Integration and the Virtual Credit Card Rule Engine.
- Focused on building collaboration, transparency, and continuous improvement across teams.
Project Manager & QA Manager at Digital Convergence Technologies (2012-10 – 2018-09)
- Guided Agile adoption across multiple teams, introducing Scrum practices and helping them improve delivery speed by 25%.
- Balanced dual responsibilities as Project Manager and QA leader, ensuring projects stayed on track while quality standards were consistently met.
- Built automation frameworks with Selenium WebDriver, TestNG, and Appium, applying AI-driven methods to expand test coverage by 35% and shorten regression cycles.
- Integrated CI/CD pipelines with Jenkins, creating faster feedback loops and enabling smoother, more reliable releases.
- Established clear defect triage and prioritization processes, cutting defect leakage by 20% and improving product stability.
- Partnered with business stakeholders to align priorities, manage risks, and deliver outcomes that matched client expectations.
Test Specialist at Altisource Business Solutions (2012-01 – 2012-06)
Test Engineer at Palogi Technologies (2008-01 – 2011-06)
