Sandi Ward

Experienced healthcare administrative professional with a background in hospice support services, including aide scheduling, medical records, and physician order coordination. Nationally certified pharmacy technician with additional experience in dental and pharmacy environments. Highly organized, detail-oriented, and committed to supporting efficient operations and quality patient care.

Administrative Assistant - Continuum Hospice & Palliative Care - West Warwick, RI

(2021-08 - 2026-01)

• Responsible for hospice aide scheduling
• Maintained accurate filing and storage of medical records
• Coordinated physician orders to ensure they were signed timely
• Ordered patient supplies and DME

Dental Receptionist - University Oral and Maxillofacial Surgery - East Greenwich, RI

(2021-04 - 2021-08)

• Responsible for patient scheduling
• Provided superior customer service, answering multi-line phones
• Conducted check-in and check-out procedures with patients
• Processed insurance verifications

National Certified Pharmacy Technician / Patient Advocate - RI Primary Care Physicians Corp - Cranston, RI

(2019-03 - 2021-04)

• Followed up with recently discharged patients to review newly prescribed medications and address access or affordability barriers
• Prepared, distributed, and assisted patients in completing financial assistance and medication support program applications
• Performed formulary research to determine insurance coverage and cost-effective alternatives for prescribed therapies
• Engaged patients in medication adherence initiatives, providing reminders, education, and support to promote proper use
• Collaborated closely with an embedded pharmacist to coordinate patient medication needs and care support

Various Pharmacy Technician Positions - CVS / Omnicare / RI Hospital Outpatient Pharmacy

(2005-09 - 2019-03)

High School Diploma - Coventry High School