Sandra Nova Morales
Results-driven Bilingual Business Administrator
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About
Results-driven Bilingual Business Administrator with extensive experience in the full Accounts Payable (AP) cycle, financial operations, and vendor management. Proven expertise in NetSuite, including accurate invoice processing, bank reconciliations, and payroll management. Backed by a strong analytical foundation from Columbia University (FinTech) and Oracle TCM training, I specialize in streamlining payment workflows, ensuring 100% compliance with financial deadlines, and optimizing cash flow.
Maintained a 100% on-time payment record for 450+ vendors, property leases, and utility bills. Managed corporate expenses efficiently, avoiding late fees and consistently securing early payment discounts. Currently advancing technical expertise through the Intuit Academy Bookkeeping Professional Certification and certified in Tax Preparation (Level 1).
Experience
Intern - Oracle - Bogotá, Colombia - Remote
(2024-04 - 2026-06)
- Project Management Applications LAD: Utilized Oracle project management tools (LAD Management Tool, PFM, TCM) to support client projects.
- Created weekly contract execution reports and presented insights using Excel and PowerPoint.
- Developed detailed user stories to improve project management applications and conducted UX testing for e-commerce platforms.
- Completed Agile and Scrum training, gaining hands-on experience with project workflows.
- Engaged with clients (Los Andes, BancoPichincha, Banco Agrario, Compensar) to enhance communication and project processes.
- Progressing through Oracle's PM Learning Path with a focus on Scrum certifications (Scrum Master, Scrum Product Owner, Scrum Developer).
- Prepared comprehensive meeting summaries for internal and client stakeholders.
Associate Project Manager FBGBU LAD - Oracle - Bogotá, Colombia - Remote
(2023-12 - 2024-04)
- Managed key projects, including an 8-hour project with Hard Rock Café Ponce and an 84-hour project for Lighthouse Yacht Club and Marina Bahamas.
- Led multidisciplinary teams, tracked milestones, and resolved issues to ensure successful project delivery.
- Analyzed customer satisfaction surveys and implemented improvements based on feedback.
- Completed Oracle's Total Contract Management (TCM) course and earned the Oracle AI Associate Certification
Business Development Specialist TECH CLOUD LAD - Oracle - Bogotá, Colombia - Remote
(2023-08 - 2023-12)
- Developed potential client profiles to identify business opportunities.
- Conducted cold calls and active prospecting in the Northern Mexico market.
- Specialized in the promotion and sale of Cloud solutions.
- Complete OCI Associate certification.
Operations Associate - Word of EPI - Remote
(2021-12 - 2022-02)
- Monitored and managed e-commerce operations using Shopify, ensuring smooth processing of customer orders and handling customer complaints.
- Processing customer orders, monitor customers complaints for the E-commerce store.
- Updated website content and pricing, and created temporary landing pages for promotions, including exclusive sales during Good Morning America using custom coupons.
- Developed and implemented discount coupons to enhance customer engagement and drive sales.
- Assisted in high-level meetings with Nickelodeon and Marvel, took detailed notes, and prepared comprehensive meeting summaries for internal teams.
Marketing Assistant - Prudential - Remote
(2019-12 - 2020-03)
- Managed client database and email harvesting, ensuring accurate data entry and running reports.
- Assisted with the implementation of marketing campaigns and coordinated client events.
- Managed platforms like e-Relationships, Salesforce/ClientLink, and Wealthscape to streamline customer interactions.
- Scheduled complex meetings with high-level executives and clients, handling all related logistics.
- Gathered and prepared materials for meetings, including briefings and binders, ensuring pre-reading material was reviewed.
- Provided customer service, including appointment setting and responding to service requests from new and existing clients.
- Screened telephone calls and handled follow-ups to ensure prompt and effective communication.
Accounting Assistant - Payables - Cyclone Bicycle
(2019-03 - 2019-12)
- Accurately process and record all purchase invoices into NetSuite timely and accurate.
- Handled payroll, business expenses, reconciliations, and business credit card payments.
- Handle Amazon invoices, reconciliation for amazon account.
- Prepare and coordinate the signing and mailing of checks for suppliers.
- Flag and hold invoices that require further approval upon receipt, ensuring proper handling and follow-up.
Operations Manager - Cyclone Bicycle - Portland, OR
(2014-07 - 2019-03)
- Verified quality, delivery schedules, and conformity to contract specifications with suppliers.
- Monitored budget activities and expenditures, overseeing and approving requisitions and purchases.
- Controlled the movement of goods to and from facilities, maintaining efficient production and meeting market demand.
- Managed and optimized all aspects of operations for a business with a revenue of $5 million.
- Oversaw the Amazon account, which generated $6 million in sales, while restructuring workforce and procurement team communication to enhance brand visibility on Amazon.
- Managed the end-to-end supply chain process, ensuring sufficient stock levels for wholesale, Amazon, Walmart, and the company's online store.
- Directed product sourcing, procurement, and supplier relationships to guarantee high-quality products and timely deliveries.
- Implemented inventory control systems to track product levels, reduce overstock or shortages, and minimize costs.
- Supervised the smooth operation of the company's e-commerce platforms (Amazon, Walmart, and online store), including order processing, fulfillment, and returns.
- Led warehouse operations, including receiving, storage, and shipping, optimizing efficiency across all processes.
- Coordinated with logistics providers and carriers to ensure timely and cost-effective delivery to customers and retailers.
- Developed and managed the operations budget, aligning expenses with business goals and sales forecasts, and identifying opportunities for savings without compromising quality or efficiency.
Education
Degree - Computer Engineering - Universidad Escuela de Administracion de Negocios
Certificate - Data Analytics and Financial Technology - Columbia University (2019-08 - 2020-02)
Degree - Business Administration - Universidad EAN (2017-01 - 2021-12)

