Sara Greene

Strategic Vendor Management and Procurement leader with 7+ years of experience driving enterprise vendor strategy, contract negotiations, and operational excellence within complex, highly regulated environments. Proven ability to optimize vendor performance, reduce costs, and mitigate risk while supporting large-scale HR and technology initiatives. Expert in SaaS, professional services, and compliance frameworks, with strong cross-functional leadership across HR, Legal, Finance, and Procurement.

Senior Manager, HR Vendor Management - CVS Health - Cumberland, RI

(2025-03)

• Lead enterprise HR vendor strategy, overseeing performance, governance, and relationships across benefits, payroll, background screening, and HR technology providers
• Drive vendor optimization and cost efficiency initiatives, ensuring alignment with enterprise HR and financial goals
• Partner with HR, Legal, Procurement, Finance, and Risk teams to ensure compliance with regulatory, privacy, and AI governance standards
• Establish and monitor KPIs, SLAs, and reporting frameworks to improve service quality and accountability
• Manage strategic vendor relationships, resolving escalations and ensuring consistent delivery of high-quality services
• Influence vendor selection and innovation, with a focus on AI-enabled solutions and scalable enterprise platforms

Manager, Procurement – Store Supply Purchasing - CVS Health - Cumberland, RI

(2022-08 - 2025-03)

• Served as a lead contract negotiator and advisor for complex agreements across goods and services categories
• Structured and negotiated SaaS agreements, PSAs, SOWs, licensing agreements, and data/privacy exhibits
• Delivered risk analysis and legal alignment for executive stakeholders on high-impact sourcing decisions
• Acted as a key liaison between business, Legal, and suppliers to resolve contractual and operational challenges
• Supported RFP processes, supplier selection, and cost control initiatives, ensuring strong ROI
• Mentored junior team members and led training on procurement processes and contract standards
• Partnered with AI Governance, Privacy, and Third-Party Risk teams to maintain best-in-class compliance standards

Procurement Contractor, Senior Consultant - CVS Health

(2019-01 - 2022-08)

• Managed full lifecycle contracting for enterprise-wide procurement across IT and non-IT categories
• Negotiated complex agreements including MSAs, SOWs, SaaS, licensing, and staff augmentation contracts
• Developed and maintained contract templates and standards to improve efficiency and compliance
• Resolved contract disputes and drove timely execution of high-volume agreements
• Partnered with cross-functional stakeholders, including senior leadership, to deliver business outcomes

Contracts Administrator - Staffing Agency

(2018-01 - 2019-12)

• Managed contract renewals, documentation, and enterprise-wide contract tracking
• Administered NDAs and ensured compliance with records retention and regulatory requirements
• Supported cross-functional teams with contract research and documentation needs

Master of Arts - Labor Relations & Human Resources - University of Rhode Island Kingston, RI

Bachelor of Arts - Psychology - Gordon College Wenham, MA