Certified Pharmacy Technician
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Driven Pharmacy Technician with 10 plus years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
8/2019 TO PRESENT
CERTIFIED PHARMACY TECHNICIAN, FOOD CITY PHARMACY|DANDRIDGE
Increase workflow from previous pharmacy from inputting and filling 75-150 scripts per day to 300-400 scripts per day. Continued to educate myself on MTMs and improve the pharmacy to a 5-star rating. Became a certified immunizer under pharmacist’s supervision Restocked automated medication dispensing equipment.
10/2010 TO 8/2019
CERTIFIED PHARMACY TECHNICIAN, FOOD CITY PHARMACY|MORRISTOWN
Created employee schedules to align coverage with forecasted demands. Stocked, labeled and inventoried medication to keep accurate records. Coordinated verification and filling of more than 100 daily prescriptions in high-volume pharmacy environment with only one technician.
Maintained drug inventory levels by ordering necessary medications and supplies. Communicated with prescribers to verify medication dosages, refill authorizations and patient information. Communicated directly with doctors' offices via telephone, fax and email.
8/2012 TO 10/201
REGISTERED PHARMACY TECHNICIAN, FOOD CITY PHARMACY|JOHNSON CITY
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments. Completed paperwork, entering prescription and insurance or billing information into patient profiles. Resolved non-routine issues like third-party billing, computer system and customer service issues.
Reviewed and verified customer information and insurance provider information. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items. Maintainedproper drug storage procedures, registries and records for controlled drugs.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales. Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient. Answered incoming phone calls and addressed questions from customers and healthcare providers
05/2019
ASSOCIATES OF SCIENCES|PRE-PHARMACY, WALTER STATE COMMUNTITY COLLEGE
05/2007
HIGH SCHOOL DIPLOMA, SCIENCE HILL HIGH SCHOOL
