Sara Khafaga
Hebrew Customer Service Representative
Talent
USMember since July 30, 2026
Team collaborationTime managementAdaptabilityCRM systemsRemote work toolsPunctuality and reliability
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Team collaborationTime managementAdaptabilityCRM systemsRemote work tools
About
Providing customer support in Hebrew to clients across various platforms including phone, chat and email. Assisting customers with product inquiries, account issues, and technical support, ensuring timely and accurate resolution. Maintaining a high level of professionalism and cultural sensitivity when dealing with Hebrew-speaking clients.
Experience
Hebrew Customer Service Representative at Concentrix (2023-11 – Present)
- Providing customer support in Hebrew to clients across various platforms including phone, chat and email.
- Assisting customers with product inquiries, account issues, and technical support, ensuring timely and accurate resolution.
- Maintaining a high level of professionalism and cultural sensitivity when dealing with Hebrew-speaking clients.
Customer Service Specialist at National Aviation Services (NAS)
- Delivered high-quality face-to-face support to international passengers, ensuring smooth travel experiences in compliance with airport protocols.
- Handled inquiries, complaints, and special requests with professionalism and efficiency.
- Communicated effectively with passengers from diverse cultural backgrounds, providing respectful and personalized service.
Education
Bachelor of Arts in Hebrew Language – Alexandria University, Egypt (2022)
Skills
Hebrew Customer Service Representative
