Sara Proctus-Serrao

Executive Assistant and Office Manager with 15+ years of experience supporting C-suite and senior executives in technology, finance, and defense. Expert in complex calendar management, executive presentations, and office operations. Trusted partner known for absolute discretion, streamlining workflows, and maintaining seamless operations in fast-paced environments.

Office Manager / Executive Assistant at HCL Technologies, Inc. (2017-03 – Present)

Support 6 senior executives, including the CRO, Senior VP, and Vice Presidents.

• Coordinate complex calendars, cross-functional meetings, and travel across multiple time zones.
• Build spreadsheets and reports to track global sales and operational metrics.
• Design quarterly presentations and briefing materials for executive leadership reviews.
• Oversee daily office operations, vendor coordination, and supply procurement.
• Plan and execute high-visibility corporate events and leadership meetings.

Executive Assistant at Allied Home Mortgage (2011-07 – 2017-03)

Provided direct administrative support to the President and Chief Loan Officer.

• Managed executive calendars, scheduled meetings, and prepared loan documentation.
• Arranged comprehensive domestic and international travel itineraries.
• Managed corporate events, off-site functions, and team celebrations.
• Maintained confidential files and spreadsheets to support regulatory compliance.

Administrative Assistant at Raytheon (2005-09 – 2011-07)

Supported the Senior VP, VP, and Senior Director across multiple business units.

• Processed payroll, accounts payable/receivable, and expense reports using ADP.
• Managed administrative budgets and identified operational cost savings.
• Coordinated the HR onboarding and orientation process for new hires.
• Generated daily operational reports, including facility staffing metrics.

Certification in Executive Assistant – Katherine Gibbs College