Sara Thompson

Healthcare operations and administrative leader with 10+ years of progressive experience spanning practice operations, referral management, patient services, team leadership, and healthcare coordination. Proven ability to oversee complex workflows, manage high-volume referral pipelines, lead and develop teams, establish operational standards, and serve as a key point of contact between patients, providers, attorneys, referral partners, and organizational leadership.

Currently responsible for supporting the operations of a 28-member team and 100+ active referrals, while managing staffing needs, onboarding and training, performance support, reporting, process improvement, referral-source relationships, and implementation of organizational policies and procedures. Experienced working independently in remote environments and coordinating multiple operational functions across locations.

Recognized for strong relationship-building, accountability, problem-solving, adaptability, and the ability to translate organizational goals into consistent day-to-day execution. Well positioned for Practice Manager, Operations Manager, Regional Operations, Healthcare Business Development, National Sales/Operations Support, and Director-level administrative roles.

Remote Office Manager, Case Manager, Patient Care Coordinator

Highschool Diploma