Sarah Hawkes

Compassionate and dedicated Direct Support Professional experienced in creating detailed daily progress notes, filing paper documents for each individual into their physical binder, and mentoring coworkers new to my specific program room. Looking for an opportunity to make a difference and to use my attention to detail, great math, lead by example, and organizational skills in helping a company decrease the number of denied medical claims as a knowledgeable, punctual, and reliable Medical Billing Specialist.

Externship at Southwest Kidney Institute (2023-10 – 2023-11)

• Welcomed patients into the office with a friendly disposition and asked them if anything changes with their demographics or insurance.
• Created Evaluation and Management (E/M) claims after patients checked out.
• Acquired EHR experience using Athena software.
• Assisted front desk receptionists with applying larger labels to specimen cups and retrieving forms from the copier.

Looking for work at Multiple Companies (2022-09 – 2023-01)

• Applied to various jobs.
• Interviewed for various positions.
• Resulting in no job offers.

Direct Support Professional at Gompers (1996-11 – 2022-08)

• Assisted a group of 4-6 special needs adults learn how to identify and count money using different techniques like using play money and online money programs.
• Created detailed daily progress notes using Setworks disability software.
• Participated in an Augmentative Communication Empowerment Support (ACES) conference to assist non-verbal adults use their Augmentative and Alternative Communication (AAC) devices.
• Provided hand-over-hand assistance to a group of 2 special needs adults writing their name.

Medical Billing and Insurance Coding in Medical Billing and Insurance Coding – UEI College (2023-11 – 2023-11)