Realtor at @Properties Christie's International (2025-01 – Present)
- Act as a trusted advisor to clients, assessing their needs, educating them on market conditions, and delivering professional guidance to ensure a consistently positive experience.
- Prospect for new business and follow up with leads to drive consistent growth, demonstrating strong communication, networking, and relationship-building skills transferable to program outreach and participant recruitment.
- Manage complex, detail-intensive transactions requiring meticulous organization, time management, and the ability to prioritize competing tasks effectively.
Business Account Manager at Entertainment Publications (2010-01 – 2015-12)
- Managed client retention by building trust, networking, and demonstrating empathy and skills directly applicable to fostering a welcoming and supportive environment for clients.
- Organized presentations, scheduled daily calls, prepared contracts, and managed written and verbal correspondence, showcasing strong administrative and communication abilities.
- Managed conflict resolution and oversaw project management, ensuring smooth operations and high satisfaction rates among clients.
- Tracked data analytics and managed CRM tools, demonstrating proficiency in maintaining accurate records and evaluating program performance.
Business Analyst & Account Manager at Media Bank (2009-01 – 2010-12)
- Created user manuals and training guides for clients to utilize the system effectively.
- Evaluated unique client needs and formulated reporting schemes to measure success, highlighting strong analytical and problem-solving capabilities.
- Led a team in developing multi-channel marketing efforts, maximizing Key Performance Indicators and driving program awareness and participation.
Sales Representative at MSDSonline, Inc. (2006-01 – 2008-12)
- Developed and implemented a successful start-up sales campaign, researched markets, and generated a comprehensive marketing strategy, demonstrating initiative and the ability to promote programs and drive participation.
- Applied creative thinking and problem-solving skills to develop innovative solutions that accomplished client objectives.
- Achieved #1 Sales Ranking in multiple consecutive months and consistently exceeded quotas by approximately 127%, showcasing a strong work ethic and dedication to results.
