Sarah Oswalt
Customer Service Specialist
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About
Customer-focused professional with over four years of experience providing exceptional customer service and utilizing technology for daily operations. Proven ability to manage multiple priorities and deliver positive interactions through professional and friendly communication. Highly motivated to develop new skills and advance my career.
Experience
Customer Service Specialist at Waco Hyundai (2026-03 – Present)
- Scheduled appointments and coordinated client visits
- Managed online sales leads
- Organized confidential information and documents
- Answered and handled incoming calls with professionalism
Customer Service Specialist at Mac Haik Dodge Temple (2025-09 – 2026-02)
- Managed high volume of customer interactions in person, phone, and online
- Handle and engage with online leads
- Gained expertise in a new CRM system
Customer Service Specialist at Nyle Maxwell of Taylor (2024-02 – 2025-07)
- Handled customer concerns and directed inquiries efficiently
- Manage and Interact with internet leads
- Actively work in a CRM
- Handle confidential information and documents with discretion and maintain their proper organization
Receptionist/Customer Specialist at Kia of Round Rock (2022-03 – 2024-02)
- Developed strong customer relationships in order to find the proper vehicle
- Worked with internet leads
- Manage confidential information and documents with care
- Answer all inbound calls
Education
High School Diploma – Liberty Hill High School (2017 – 2021)
