Sarah Reeser

Dedicated and results-driven professional with extensive experience in consulting, IT services, risk management, and information security advisory. Currently pursuing a BA in Legal Studies to complement equivalent practical experience. Proven track record of leading delivery teams, guiding organizations through technology transformations, and ensuring compliance with industry standards, seeking opportunities to leverage expertise in strategic technology management, program and project management, and cyber security consulting.

• 20 years of experience in consulting or IT services
• 15 years of experience leading delivery teams within matrixed environments within an ecosystem of technology partnerships.
• 15 years of experience leading migration, implementation, or managed services operation of technology services engagements.
• 20 years of customer-facing work experience.
• 10 years of experience leading large enterprise organizations through a people, process, and technology transformation of building and operating legacy, on-premise software.
• 10 years of experience with data center migration strategies, collaborating with channel partners and systems integrators.
• Equivalent practical experience, have Paralegal Certification and AAS in Paralegal Studies, currently working on BA in Legal Studies.
• Drive the successful adoption and onboarding of business and technology integrations at key organizations to help customers realize the business value of partnerships and offerings.
• Create value for customers by partnering to define success and building a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals.
• Form strategic relationships with key stakeholders to understand a customer’s business within their industry and develop strategic roadmaps.
• Guide IT and business executives through the organizational changes needed to unlock the full value of the hybrid cloud, and help them staff, train, and align their people and partners to deliver on their transition and transformations.
• Partner with customer-facing account teams and executives from across the organization to develop strategic and technical plans that help customers achieve their business objectives.

• Team Leadership: Successfully managed work and collaboration in culturally and geographically diverse teams, fostering a cohesive and high-performing environment. 
• Operations Management:  Demonstrated proficiency in acquiring goods and services from external sources. 
• Communications: Skillfully articulated complex ideas, opinions, and information, highlighting connections and relationships, resulting in effective communication and a deeper understanding among team members.
• Project Management: Developed comprehensive project plans based on the agile and Project Management Institute project management strategies model, ensuring efficient project execution, timely deliverables, and successful outcomes. 
• Analytical Techniques:  Demonstrated a strong ability to analyze relevant information, enabling the making of sound and pragmatic decisions that positively impacted organizational goals and performance. 
• Information Technology: Effectively communicated the fundamentals of networking and database concepts, linking them to data storage and interaction, promoting effective data management practices

CERTIFICATIONS

• ITIL Foundations v3, 2009
• PMI Certification / Project Management Professional (PMP), 2005, 2009, 2012
• ISACA Certified Information Security Manager (CISM), 2015

• Bachelor of Science in Information Technology Management
• Western Governors University
• January 2024 - December 2025
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• AAS Paralegal Studies
• McHenry County College, Crystal Lake, IL
• August 2023 – December 2025