Sarowar Hossain

Request Management: Handle and process interpreter requests with precision and care.

Client Communication: Engage with clients through phone and email to clarify needs and confirm bookings.

Interpreter Allocation: Assign interpreters to jobs, ensuring a good match between client requirements and interpreter expertise.

Booking officer at ONCALL Interpreters & Translators (2022-12 – Present)

• Request Management: Handle and process interpreter requests with precision and care.
• Client Communication: Engage with clients through phone and email to clarify needs and confirm bookings.
• Interpreter Allocation: Assign interpreters to jobs, ensuring a good match between client requirements and interpreter expertise.
• Booking Creation: Utilize the in-house system to create and manage bookings efficiently.
• Attention to Detail: Apply meticulous attention to detail to avoid errors and ensure accurate booking information.
• Organizational Skills: Organize tasks and manage time effectively to handle multiple bookings simultaneously.
• Operational Efficiency: Contribute to smooth operations within the company through diligent work and coordination.
• Specialization focus: BSL Interpreters. Consecutive interpreter

Consecutive interpreter at ONCALL Interpreters & Translators (2021-12 – Present)

ENGLISH - BENGALI Preferred Interpreter

• UK NHS (Hospitals and related healthcare services)
• UK Authorities (Police, City Councils...etc. )
• Asylum and Immigration applications.
• Social Services and more.
• EUAA (EASO)
• Asylum and Immigration applications / Registrations, interviews and decision sessions.

Telemarketing Officer at MYEG Service Berhad (2018 – 2021)

Diploma in Aircraft Maintenance and Engineering – Nilai University (2013 – 2017)

Intermediate and Secondary Education – Mirpur Bangla College (2005 – 2008)