Sasha Z

Greeted and registered patients, efficiently verified insurances and ensured accurate data entry into EMR system. Scheduled patients according to different needs as directed by three Providers within the practice. Ensured correct appointments, pre-operative evaluations and post-operative follow-ups in coordination with Ophthalmologists & Optometrists.

Coordinated surgical bookings with ambulatory surgical facility, ensuring pre-authorization is in compliance with insurances. As well as behaving as a liaison between patients, medical facility and surgical facility.

FRONT DESK RECEPTIONIST / SURGERY COORDINATOR at PIMA EYE INSTITUTE (2024-12 – Present)

• Greeted and registered patients, efficiently verified insurances and ensured accurate data entry into EMR system.
• Scheduled patients according to different needs as directed by three Providers within the practice. Ensured correct appointments, pre-operative evaluations and post-operative follow-ups in coordination with Ophthalmologists & Optometrists.
• Coordinated surgical bookings with ambulatory surgical facility, ensuring pre-authorization is in compliance with insurances. As well as behaving as a liaison between patients, medical facility and surgical facility.
• Ensured all papework and consents are in order for new patient visits as well as surgical procedures.
• Assisted with medical records management, including faxing, scanning and routing all records to appropriate providers.
• Collected all necessary and appropriate monies for different services, such as medical services and surgeries. Efficiently communicated pricing of services to patients

ONSS LEAD at UNIVERSITY OF ARIZONA (2023-04 – 2024-12)

• Assisted in training and mentored new destination Arizona leaders, fostering teamwork, positivity and enhancing leadership skills within the orientation team.
• Aided in the facilitation of virtual orientation sessions for incoming university students, leveraging technology to provide comprehensive information about university resources and support services.
• Helped coordinate fun and enjoyable orientation events for first year and transfer university students, acted as a positive figure and engaged in conversations to get to know students while guiding them places.
• Managed registration and check-in processes during orientation events, demonstrating strong organizational skills and attention to detail.
• Utilized strong interpersonal skills to address student inquiries and concerns, ensuring a supportive and informative orientation experience.

PHONATHON CALLER at WILSON-BENNETT TECHNOLOGY (2023-02 – 2024-12)

• Looked through relevant directories for customer and employee contacts, business addresses, and gifting history information.
• Assisted customers by efficiently managing 150-180 calls per 3 hour period while maintaining professionalism and a positive tone.
• Engaged donors through personalized phone calls to build relationships and secure donations for fundraising campaigns

Bioinformatics Major & Pharmaceutical Sciences Minor – University of Arizona (2022-09 – 2024-12)

International Baccalaureate Diploma – Tracy High School (2018-08 – 2022-05)