Satarupa Chand
Sr. Service Coordinator
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Experience
Professional Experience
Sr. Service Coordinator
Lutheran Social Services
2024 -current
Coordinated services and appointments for clients.
Maintained accurate client records and documentation.
Communicated with clients, staff, and external partners to ensure timely service delivery.
Managed scheduling, follow-ups, and case updates.
Resolved client concerns professionally while maintaining confidentiality.
Assisted with administrative tasks and daily office operations.
Coordinator
Bank- Wells Fargo
2020-2023
Supported daily banking operations and administrative activities.
Assisted customers with inquiries and documentation.
Maintained accurate records and prepared reports.
Worked closely with team members to ensure smooth operational processes.
Delivered excellent customer service in a fast-paced environment.
Education
Master of Business Administration (MBA)
NIILM-CMS University, Delhi, India
Technical Skills
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Google Workspace
Data Management
Virtual Communication Tools
Strengths
Hardworking and dependable
Fast learner
Strong organizational skills
Excellent customer service mindset
Positive attitude
Adaptable and able to work under pressure
Career Objective To obtain a position where I can utilize my customer service, coordination, and administrative skills while contributing to organizational success and continuing to grow professionally.
