Sean Creamer

Professional hospitality manager with strong focus on delivering exceptional dining experiences. Proven ability to lead and motivate teams to achieve outstanding results. Skilled in staff training, customer service, and operational efficiency. Highly adaptable and dependable in meeting changing demands.

Front Manager Assistant and Lead Barista at La Concha Bakery and Coffee (2025-03 – 2026-08)

• Led daily operations to enhance customer service and satisfaction all while answering 30+ incoming calls a day and being the barista as well.
• Trained and mentored staff on service excellence and operational procedures.
• Filmed and produced social-media marketing videos for to advertise our most popular drinks.
• Managed inventory levels, reducing waste through efficient stock control methods.
• Implemented feedback mechanisms to identify areas for service improvement.

Dining Room Manager at Melody Living (2023-01 – 2025-03)

• Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.
• Ensured a clean and safe dining environment by enforcing strict adherence to health and safety regulations.
• Improved overall efficiency by implementing strategic seating plans to maximize table turnover rates.
• Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.

Manager and Barista at Pikes Perk Coffee and Tea House (2018-11 – 2022-12)

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Oversaw inventory management, optimizing stock levels, and reducing waste.

Team Member and Delivery Driver at Pita Pit (2017-02 – 2018-11)

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.

Server at Tomo Sushi (2016-09 – 2017-02)

• Served, bussed tables, and hosted at a fine dining establishment.

Assistant Manager at Glow Golf (2015-06 – 2016-08)

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Bachelor of Science in Biochemistry – University of Colorado At Colorado Springs (2023-12)