Sean

Results-driven Warehouse & Delivery Supervisor with proven expertise in delivery scheduling, staff training, and safety protocols. Committed to implementing process improvements that enhance service reliability and customer satisfaction.

Warehouse & Delivery Supervisor at Great Lakes Supply (2023-04 – Present)

• Supervised daily delivery operations, ensuring timely and accurate shipments.
• Coordinated logistics with warehouse staff to optimize routing efficiency.
• Trained new team members on safety protocols and delivery procedures.
• Implemented process improvements that enhanced service reliability.
• Resolved customer inquiries related to delivery issues promptly and effectively.
• Mentored new delivery team members, providing guidance on best practices and company policies.

Warehouse /Delivery Driver at Mygrant Glass (2015-09 – 2023-04)

• Operated delivery vehicles to transport glass products safely and efficiently.
• Managed inventory movement, ensuring accurate loading and unloading of shipments.
• Conducted pre-trip inspections to maintain vehicle safety and compliance.
• Collaborated with warehouse staff to optimize delivery schedules and routes.
• Assisted in training new drivers on safety protocols and operational procedures.
• Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
• Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
• Assisted in training new hires on proper procedures for loading/unloading trucks as well as navigating routes efficiently.

Delivery Driver at Rayhaven Group (2015-03 – 2015-09)

• Delivered doors efficiently while adhering to safety protocols and optimizing route planning.
• Maintained accurate delivery logs and ensured timely communication with dispatch regarding any delays.
• Managed customer interactions professionally, resolving issues promptly to maintain high satisfaction levels.
• Conducted vehicle inspections and performed routine maintenance to ensure optimal performance and safety compliance.
• Trained new drivers on company policies, safe driving practices, and efficient delivery techniques.

Warehouse / Delivery Driver at Auto Glass Distributors (2011-03 – 2015-03)

• Ensured timely delivery of products to clients while adhering to safety protocols.
• Operated delivery vehicles, maintaining compliance with traffic regulations and company policies.
• Conducted pre-trip inspections to verify vehicle readiness and ensure operational efficiency.
• Coordinated with warehouse staff to streamline loading processes for optimal delivery schedules.
• Trained new drivers on safe driving practices and efficient delivery routes for improved performance.
• Provided exceptional customer service by addressing client inquiries and resolving issues on-site.
• Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.

High School Diploma – Lakeland Hig School