Warehouse & Delivery Supervisor at Great Lakes Supply (2023-04 – Present)
- Supervised daily delivery operations, ensuring timely and accurate shipments.
- Coordinated logistics with warehouse staff to optimize routing efficiency.
- Trained new team members on safety protocols and delivery procedures.
- Implemented process improvements that enhanced service reliability.
- Resolved customer inquiries related to delivery issues promptly and effectively.
- Mentored new delivery team members, providing guidance on best practices and company policies.
Warehouse /Delivery Driver at Mygrant Glass (2015-09 – 2023-04)
- Operated delivery vehicles to transport glass products safely and efficiently.
- Managed inventory movement, ensuring accurate loading and unloading of shipments.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Collaborated with warehouse staff to optimize delivery schedules and routes.
- Assisted in training new drivers on safety protocols and operational procedures.
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
- Assisted in training new hires on proper procedures for loading/unloading trucks as well as navigating routes efficiently.
Delivery Driver at Rayhaven Group (2015-03 – 2015-09)
- Delivered doors efficiently while adhering to safety protocols and optimizing route planning.
- Maintained accurate delivery logs and ensured timely communication with dispatch regarding any delays.
- Managed customer interactions professionally, resolving issues promptly to maintain high satisfaction levels.
- Conducted vehicle inspections and performed routine maintenance to ensure optimal performance and safety compliance.
- Trained new drivers on company policies, safe driving practices, and efficient delivery techniques.
Warehouse / Delivery Driver at Auto Glass Distributors (2011-03 – 2015-03)
- Ensured timely delivery of products to clients while adhering to safety protocols.
- Operated delivery vehicles, maintaining compliance with traffic regulations and company policies.
- Conducted pre-trip inspections to verify vehicle readiness and ensure operational efficiency.
- Coordinated with warehouse staff to streamline loading processes for optimal delivery schedules.
- Trained new drivers on safe driving practices and efficient delivery routes for improved performance.
- Provided exceptional customer service by addressing client inquiries and resolving issues on-site.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
