Sean Wallace

Creative writer with experience in both innovative storytelling and collections and customer service. Proven ability to enhance team operations and improve project outcomes through effective communication and problem-solving skills.

Collections Intern at Moulton Museum (2025-06 – Present)

• Worked to organize and properly categorize items in museum library
• Worked in collaboration with Saddleback Area Historical Society to digitize and categorize historical materials
• Wrote script for short documentary film to be shown as part of the new permanent exhibition
• Collaborated with staff to organize inventory, improving efficiency in collection management processes.

Combo Clerk at Ralphs Grocery Store (2022-07 – 2024-09)

• Operated cash register, ensuring accurate transactions and efficient customer service.
• Stocked shelves and organized inventory to maintain optimal product availability.
• Delivered exceptional customer service by addressing concerns promptly and effectively resolving issues.
• Assisted in training new hires on store policies, procedures, and cashier responsibilities to ensure a smooth onboarding process.
• Assisted customers with inquiries, providing knowledgeable product recommendations.
• Collaborated with team members to enhance store operations and workflow efficiency.
• Maintained a clean and organized store environment, contributing to an inviting shopping experience for customers.
• Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
• Attended to customer needs, questions, and complaints.
• Worked with delivery drivers to ensure all items were checked off and properly stored.
• Handled cash with high accuracy and took care to check bills for fraud.

Bachelor of Arts in English – Concordia University (2026-05)

Associate of Arts in English – Saddleback College (2024-06)