Shahar Cicelsky

Facilities coordinator with over ten years of experience in event production and facilities management; managed assignments for approximately 800 courses across eight buildings while co-producing large-scale events at venues like City Hall and MoMA. Recording musician, producer and performer of digital, analog and acoustic instruments.

General Administration and Academic Facilities Assistant - Academy of Art University - San Francisco, CA

(2021-03)

• Gather requirements and deadlines to schedule internal and external events. Ensure requirements are coordinated across teams, such as security, AV, IT and others along with deadlines. Provide regular communication of status throughout the event lifecycle.
• Manage facility assignments for ~800 courses across 8 buildings, for both onsite and hybrid offerings.
• Collaborated across five facility teams to streamline the setup process for over 800 courses every semester; improved communication workflows which reduced last-minute adjustments by an average of three hours per week.
• Create and send weekly status reports to the executive office.

Customer Service and Logistics - SAVA - San Francisco, CA

(2018-04 - 2021-03)

• Delivered comprehensive tech support across all product lines, improving website design and streamlining product support through user scenarios.
• Supported customers via phone and email with product recommendations, driving sales growth and enhancing customer loyalty.
• Optimized driver routes and on-call logistical assistance.
• Processed same-day and overnight orders and manage high-volume office workflow.
• Coordinated inventory logistics and restocks, ensuring product availability and compliance with California state regulations.
• Cross-trained new managers and staff members from teams such as customer service, dispatch and office operations.
• Created and improved standard operating procedures for onboarding and training purposes to increase operations efficiency.

Event Production Assistant - Got Light/Jenevieve Peralta Events - San Francisco, CA / New York, NY

(2013-08 - 2020-02)

• Got Light (SF): co-produced over 50 large-scale events, installed lighting units, audio systems, heavy power distribution and coordinated incoming and outgoing event inventory in a high-volume warehouse. Staged venues include City Hall, DeYoung, California Academy of Science, Conservatory of Flowers, Contemporary Jewish Museum, Legion of Honor, Alcatraz, Ferry Building, MoMA, The Battery, Filoli, etc.
• Jenevieve Peralta Events (NYC): co-produced over 45 large scale events, coordinating logistics and collaborating with a team to install intricate decor elements with ensuring seamless execution of client specifications and expectations. Staged venues including Museum of Natural History, Brooklyn Museum, Waldorf Astoria, Lincoln Jazz Center, etc.

Teacher - Brooklyn Heights Synagogue - Brooklyn, NY

(2011-09 - 2015-06)

• Taught Jewish heritage music, Hebrew vocabulary and grammar to classes as large as 20 students in grades K through 7.
• Created year-round curriculums which encouraged students to engage with their cultural and religious backgrounds.

Diploma - Audio Engineering - SAE Institute (2014-01 - 2015-10)