Shan Pennamon

Organized Cashier experienced in handling cash, processing payments cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service oriented team member with articulate communication skills and friendly demeanor

Cashier at Walmart (2023-01 – 2025-12)

• Promoted to head cashier by demonstrating accountability, collaboration, and customer focused service
• Worked with 60+ daily customers to understand pain points and access the check out experience for potential improvement
• Coached 15 new cashiers in POS systems and company basics

Lead Cashier at Publix (2020-01 – 2024-12)

• Train New hires on sales process, customer service, and all systems
• Process around 150+ transactions per day maintaining a 99 accuracy rate in cash handling and change distribution
• Manage front end- inventory ensuring all products are correctly priced and label and restocking as needed

Front end Cashier Trainer at Kroger (2012-01 – 2017-12)

• Respond to customers quickly and professionally
• Inventory and Re-Stock items
• Monitor New Staff members to ensure high standards of customer service

Part time worker at Church Kitchen (2015-01 – 2017-12)

• Prepared food and beverages to members in a fast pace environment
• Assisting with menu selections and answered questions regarding ingredients and preparation methods
• Maintained a clean and safe working environment following all safety and sanitation regulations

Warehouse Worker at Warehouse Worker (2019-01 – 2019-12)

• Assembled customer orders accurately from stock and transport orders to packing station
• Loading and unloading trucks
• Prepare and label packages

High School Diploma – Marietta High School (1994-01 – 1998-12)