Shane S

Detail-oriented and dependable administrative professional with experience in government operations, customer service, cash handling, and clerical support. Demonstrated ability to manage multiple priorities, communicate effectively with the public, and maintain accuracy in fast-paced environments. Committed to delivering exceptional service while supporting organizational efficiency and team success.

Deputy Clerk, Cashiers Unit at Mecklenburg County Courthouse (2023 – Present)

• Process and reconcile financial transactions while maintaining accuracy and compliance with court procedures.
• Provide professional customer service by answering inquiries and resolving concerns from the public in a timely and efficient manner.
• Collaborate with multiple departments to ensure proper completion of administrative processes and court-related transactions.
• Maintain detailed records and documentation while adhering to established policies and procedures.
• Support daily court operations through effective organization, communication, and attention to detail.

Customer Lead at Food Lion (2019 – 2023)

• Delivered exceptional customer service while assisting customers with purchases, questions, and concerns.
• Operated cash registers and self-checkout systems while maintaining accuracy in financial transactions.
• Coordinated online and pickup orders to ensure timely and accurate fulfillment.
• Assisted with inventory stocking, store organization, and maintaining a clean, safe shopping environment.
• Supported daily store operations in a fast-paced retail environment while meeting performance expectations.

Front End Manager at Café Buongiorno’s (2018 – 2019)

• Supervised and trained team members to ensure efficient operations and high standards of customer service.
• Managed inventory records within the point-of-sale system, ensuring pricing accuracy and inventory integrity.
• Oversaw cash handling procedures, including balancing registers and reconciling daily sales.
• Assisted with food preparation, merchandising, stocking, and overall store maintenance.
• Supported business operations through effective leadership, communication, and problem-solving.

Bachelor of Arts in English – East Carolina University (2019 – 2021)

Associates of Arts – Pitt Community College (2016 – 2019)