Shanta Mcrae

AutoZone – Commercial Specialist

Commercial Specialist at AutoZone (2025-07 – Present)

AutoZone – Commercial Specialist

• Built and maintained strong relationships with commercial customers, including repair shops and fleet accounts.
• Processed commercial orders accurately and ensured timely delivery of automotive parts and supplies.
• Provided exceptional customer service by identifying customer needs and recommending appropriate products and solutions.
• Coordinated with store personnel and delivery drivers to ensure efficient order fulfillment.
• Managed inventory levels and verified product availability to meet customer demands.
• Handled invoices, payments, and account information while maintaining accurate records.
• Resolved customer concerns professionally and worked to ensure customer satisfaction.
• Utilized computer systems to research parts, track orders, and manage commercial accounts.
• Supported sales growth by promoting AutoZone products, programs, and services to commercial clients.

SAS Retail Merchandising at SAS Retail Services (2023-10 – 2025-06)

provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role.

QVC at QVC (2022-09 – 2023-09)

I perform a variety of responsibilities across varying departments using a handheld scanner or computer to include: unloading, receiving, stowing, picking, packing, shipping, or returning of order to make sure our customer is taken care of.

Production Worker at Perdue (2021-04 – 2022-09)

working with live poultry, raw and/or cooked products. Hang, cut rehang, cut up, wings, leg debone, thigh debone, fresh cut, sort raw poultry

Taco Bell Crew Member at Taco Bell (2017-07 – 2021-10)

Team Memeber

• included taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment.
• Assisted with team leader duties such as supervising team members, processing payments, counting inventory.

High school diploma or GED – Marlboro County High School (2017-08 – 2021-07)