Operations & Inventory Coordinator at Union Hall Supply Co. (2025-11 – Present)
- Implemented inventory management systems for efficient tracking and reporting.
- Manage shipping and receiving processes to streamline inventory flow and accuracy.
- Minimize discrepancies by maintaining accuracy in purchase order tracking.
- Coordinate event logistics to boost promotional initiatives and participant engagement.
Retail Sales Associate at Athleta (2025-09 – Present)
- Process transactions efficiently using point-of-sale systems.
- Maintains visual merchandising standards and organize store displays.
- Engage with customers to build relationships and enhance the shopping experience.
- Collaborates with team members to achieve daily sales goals.
- Educates customers on product features and benefits during interactions.
- Monitors sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Multi-Store Manager at Sunglass Hut (2024-05 – 2025-08)
- Achieved over nine percent year-over-year growth through coaching and performance accountability of sales team.
- Increased conversion rates by eleven point five percent and multiples by four point forty-four percent via structured leadership and real-time feedback.
- Utilized KPIs to enhance underperforming categories within 60 days, driving significant improvements.
- Managed daily operations across two locations, ensuring exceptional customer experiences.
- Boosted client retention by eight percent through personalized outreach and relationship-building strategies.
- Resolved escalated customer issues and supported e-commerce functions to maintain seamless service delivery.
- Reduced shrinkage and improved loss prevention results through targeted training and accountability initiatives.
- Delivered tailored style consultations, assisting customers with frame selection and fit.
Virtual Executive Assistant at Freelance/1099 Contractor (2019-03 – 2024-05)
- Tracked key metrics and prepared reports to guide strategic business decisions.
- Managed operational workflows and scheduling reporting to align with performance goals.
- Developed SOPs and onboarding systems to improve team efficiency and consistency.
- Coordinated calendar scheduling for multiple executives, optimizing time management.
- Arranged comprehensive travel logistics, including flights, accommodations, and itineraries.
- Handled client communications via email and phone, ensuring professional correspondence.
Assistant Store Manager at Emilio Pucci Outlet (2020-08 – 2022-07)
- Generated $5,000 to $7,000 per private sale through tailored VIP outreach and consultative selling.
- Led luxury sales floor execution, enhancing client retention by 12% through exceptional service.
- Executed in-store events to elevate brand visibility and increase monthly sales by 15%.
- Styled and advised clients to improve attachment rates and encourage repeat business.
- Coordinated inventory management to ensure optimal stock levels at all times.
- Assisted with visual merchandising to create an engaging shopping experience.
- Implemented promotional strategies that boosted product visibility and increased sales.
Sales and Operations Leader at Elie Tahari Outlet (2017-05 – 2020-03)
May 2017-Nov 2017/2019-2020
- Drove sales through active engagement, upselling, and cross-selling to boost customer satisfaction.
- Maintained high sales productivity by consistently following up with clients and fostering strong relationships.
- Identified customer needs and guided complete outfit purchases, enhancing conversion rates and sales outcomes.
