Medical Data Assistant/Administrations at 7 to 7 dental and Orthodontics
- Front desk receptionist. Answering and making outbound calls as well as scheduling appointments.
- Ensuring benefits are up to date/verified, intake paperwork completed before appointments.
- Collection of payment and treatment plans.
- Efficient in time management, capable of unending and maintaining office productivity and understanding of confidentiality and privacy procedures.
Front Desk representative at Alon Family Health Center
- Administrative Patient intake and Admissions, multi-line phone management, medical records management (EMR/HER), Copay, collections and confidentiality & HIPAA
- Operations and tech: High volume data entry, Appointment and Scheduling, Insurance verification, Remote work tools such as Zoom, Teams, Crisis Triage
- Coordinated multi-provider scheduling, balancing routine checkups, follow ups and urgent visits to maximize clinic capacity.
- Updated and maintaining electronic health records (HER) and ensuring patient demographics and insurance data are accurate.
Front Desk Operations Manager at Mind works, Mental Health Clinic
- Managed front desk operations and patient intake for a high volume mental health clinic, periodizing patient privacy and care.
- Maintained sensitive patient files, psychological evals and treatment records.
- Handled provider scheduling and appointment reminders, reducing no-show rates and making sure patient distribution across clinical staff.
- Multitasking with answering multiple calls with professionalism.
Medical Data Entry and Registration Specialist at Christus Santa Rosa Hospital MC
- Data Accurate and efficient entry of patient intake. Registration before surgeries/hospital visits.
- Admin work, verifying patient insurance before arrival to ensure a smooth transition before appointment dates.
- Facilitated emergency room and Hospital stay registrations, billing and wound care documentation and admission workflows. Managing critical patient intake accurately under high pressure conditions.
- Adhered to strict compliance standards, including EMTALA and HIPAA regulations, while processing sensitive patient admissions and handling consent forms.
- Collaborated with nursing and medical staff to prioritize patient flow and triage admin tasks during peak emergency room hours.
