Shaun

Skilled in legal collections with strong work ethic, dedicated to achieving timely and accurate results. Possesses extensive experience in debt recovery, negotiation, and compliance with legal standards, ensuring minimal errors and efficient resolution of outstanding debts. Organized and methodical, with commitment to maintaining order and thorough documentation, consistently delivering high-quality outcomes in fast-paced environment.

LEGAL COLLECTIONS OFFICER - Worldnet Micro Financing Ltd - Kingston, Jamaica

(2021-09 - 2023-10)

• Assisted attorneys in preparing legal documents related to collection actions taken against debtors.
• Utilized strong negotiation skills to resolve disputed accounts and maximize recovery of delinquent debt.
• Evaluated cases for potential litigation and referred matters to outside counsel as needed.
• Collaborated with internal departments such as accounting and finance on collection activities.
• Reviewed documents such as contracts, invoices, court orders, and bankruptcy filings for accuracy.
• Attended court hearings related to lawsuits against debtors as necessary.

OWNER/MANAGER - Walklean Chemicals and More - Kingston, Jamaica

(2017-07 - 2021-05)

• Managed the daily operations related to customer service, inventory management, and marketing.
• Maintained a high standard of customer service through quality assurance checks.
• Negotiated contracts and agreements with business partners, vendors, and customers.
• Built and maintained strong relationships at all levels of the organization.
• Developed strong relationships with vendors to secure favorable pricing agreements.

FINANCIAL ADVISOR - Sagicor Life - Kingston, Jamaica

(2010-03 - 2017-05)

• Educated clients on the various investment options available to them.
• Advised clients on investment strategies that best suited their individual needs and goals.
• Developed financial plans for clients to ensure their long-term financial stability and growth.
• Identified financial needs of customers through effective questioning and listening techniques.

SAFETY COORDINATOR - Kingston Wharf - kingston, Jamaica

(2004-08 - 2010-02)

• Maintained accurate records of all safety-related activities, such as training logs, incident reports.
• Assisted in the investigation of incidents to determine root causes and develop effective countermeasures to prevent recurrence.
• Investigated accidents to determine fault and recommend corrective actions accordingly.
• Developed safety policies and procedures for new processes or equipment implementations.

BACHELOR'S IN CRIMINAL JUSTICE CANDIDATE - Criminal Justice - penn foster college (2025-08)

CERTIFICATE IN CYBER SECURITY RISK MANAGEMENT - Cyber Security Risk Management - University of Maryland (2025-05)

CERTIFICATE IN INTERNATIONAL ORGANIZATION MANAGEMENT - International Organization Management - University of Geneva (2025-05)

CERTIFICATE IN INTRODUCTION TO PSYCHOLOGY - Psychology - Yale University (2024-12)

CERTIFICATE IN CPR/AED - CPR/AED - The Postgraduate Institute for Medicine (2024-12)

DOCTOR OF DIVINITY IN THEOLOGY - Theology - Universal Life Church (2020-11)

CERTIFICATE IN INDUSTRIAL SECURITY OPERATIONS - Industrial Security Operations - Central Academy for Practical Studies (2011-09)

CERTIFICATE IN APPLIED FINANCE - Applied Finance - college of Insurance (2011-06)

CERTIFICATE IN INFORMATION TECHNOLOGY - Information Technology - Institute of Higher Learning (1994-03)