Shaundra Schramm

I’m a dedicated and results-driven retail professional with over 15 years of experience in merchandising, customer service, and team collaboration. My passion lies in creating visually compelling store displays that not only enhance the shopping experience but also drive sales and customer engagement. At Acosta, I’ve built a reputation for my keen eye for detail, strong vendor relationships, and ability to influence store-level decisions.

I thrive in fast-paced environments, enjoy solving problems creatively, and take pride in delivering excellence through teamwork and strategic execution.

Merchandiser | Acosta March 2009 – Present

Influenced shelf and display allocation decisions by store management.

Promoted product knowledge with department heads to improve customer service.

Built and maintained strong partnerships with store personnel.

Managed endcaps and displays, ensuring accurate signage and replenishment.

Executed floor plans using POG diagram programs during scheduled visits.

Sales Associate | Best Buy August 2001 – March 2009

Educated customers about promotions and loyalty programs.

Resolved customer complaints with professionalism.

Guided customers to suitable products based on their needs.

Maintained a clean and organized work environment.

Retail Worker | Kohl's June 2003 – May 2006

Assisted customers in locating items and suggested merchandise.

Supported other departments during peak hours.

Processed returns and exchanges per company policy.

Maintained display conditions and restocked merchandise.

Handled price checks, transfers, and fitting room returns.

Jurupa Valley High School Diploma 3.0