Shawnay Felder
Customer Service • Hospitality • Teamwork • Communication
Talent
MiamiMember since July 7, 2026
Customer ServiceCash HandlingCommunicationTeamworkOrganizationMultitaskingAdaptabilityTime ManagementProblem Solving
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Customer ServiceCash HandlingCommunicationTeamworkOrganization
About
Recent high school graduate with over two years of customer service and hospitality experience. Dependable, friendly, and adaptable with strong communication, teamwork, and multitasking skills. Recognized for providing excellent customer service and maintaining professionalism in fast-paced environments.
Experience
Hostess / Restaurant Team Member at TGI Fridays (2025-02 – 2025-12)
- Greeted and seated guests while creating a welcoming dining experience.
- Worked with servers and kitchen staff to ensure efficient service.
- Maintained organization during busy shifts and supported guest satisfaction.
Crew Member at Taco Bell (2024-01 – 2025-02)
- Provided friendly customer service in a fast-paced environment.
- Operated cash register and prepared food following safety standards.
- Worked collaboratively with team members during high-volume shifts.
Youth Program Assistant at Belafonte TACOLCY Center (2023-06 – 2023-08)
- Supervised children during summer camp activities.
- Assisted with educational and recreational programs.
- Maintained a safe, positive environment for youth and families.
Education
High School Diploma (2026)
Skills
Customer ServiceHospitalityTeamworkCommunication
