Shazeema Ali

Detail- oriented administrative professional with healthcare office experience supporting patient scheduling, front desk operations, insurance verification, phone communication, and medical records management. Skilled in EMR/EHR systems, data entry, appointment coordination, and providing responsive patient support in fast-paced clinical settings.

Cabin Agent - Dnata

(2026-01 - 2026-04)

• Clean and sanitize aircraft cabin, including dusting, cleaning the lavatories and galleys. To ensure that the cabin is in a clean and hygienic condition for the next flight.

Administrative Assistant - Northwell Health

(2023-08 - 2024-08)

• Scheduled and managed appointments for patients, providing them with basic information about services and procedures
• Managed patient records, verifying accuracy and privacy of data, and ensuring that all paperwork was filled out correctly
• Worked closely with medical staff, providing administrative support and confirmed that all patient needs were met
• Assisted in insurance verification and billing, maintaining accuracy and processing claims
• Managed incoming and outgoing calls, responding to patient inquiries and scheduling appointments

Office Agent JFK - WFS WORLDWIDE FLIGHT SERVICES - New York, NY

(2019-08 - 2021-05)

• Responsible for accurately preparing air waybills and other related documents for cargo shipments
• Processed shipments, performed data entry, and analyzed data for accuracy
• Managed customer inquiries and provided customer service
• Coordinated with other departments for any issues related to cargo shipments
• Ensured compliance with all applicable laws and regulations

Associate of Science - Nursing - BMCC Manhattan, NY (2020-08 - 2020-08)