Innkeeper
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Hospitality professional with experience in innkeeping and hotel management, currently a head Innkeeper at a historic six-room property. Skilled in managing daily operations, creating efficient staffing schedules, and ensuring exceptional guest experiences. Expertise in addressing dietary needs, managing budgets, and streamlining team workflows to maintain high service standards.
Dedicated to fostering seamless guest experiences and operational excellence, contributing to the success of boutique accommodations. Accomplished in utilizing tools like WebRezPro, Opera, and FOSSE to enhance operational efficiency. Committed to leading teams and maintaining quality service in the hospitality industry.
Innkeeper The Almondy Inn - May 2023 to Present - Newport, Rhode Island
•Started as assistant manager then promoted to manager in a 6 rooms inn in a historic building from the 1890's.
•Managed daily operations of the inn ensuring seamless guest experiences. .
•Developed and managed weekly employee schedules to ensure optimal staffing levels and efficient operations.
•Cooked breakfast and responded to dietary concerns and food allergies, creating dishes that met the customer needs and palate.
•Led a team of 4 support staff by priortizing tasks and assigning duties.
•Purchased food, cleaning supplies, and other materials within a weekly budget to assist with client care.•Started as assistant manager then promoted to manager in a 6 rooms inn in a historic building from the 1890's. •Managed daily operations of the inn ensuring seamless guest experiences. . •Developed and managed weekly employee schedules to ensure optimal staffing levels and efficient operations. •Cooked breakfast and responded to dietary concerns and food allergies, creating dishes that met the customer needs and palate. •Led a team of 4 support staff by priortizing tasks and assigning duties. •Purchased food, cleaning supplies, and other materials within a weekly budget to assist with client care.
Azalea Inn and Villas - Oct 2020 to May 2021 - Savannah, Georgia
•Assistant manager in a 13 room and villas inn hosted in a historic structure dating from 1885.
•Cleaned rooms, responded promptly to requests from guests. Identified, reported, and fixed maintenance issues.
•Successfully spearhead champions on social media platforms including, Facebook, and Instagram.
•Assistant manager in a 13 room and villas inn hosted in a historic structure dating from 1885. •Cleaned rooms, responded promptly to requests from guests. Identified, reported, and fixed maintenance issues. •Successfully spearhead champions on social media platforms including, Facebook, and Instagram.
Union Street Inn -Jun 2020 to Oct 2020 -Nantucket, Massachusetts
Bachelor's Degree, Hospitality Adminstration/Management 2018
Activities and societies: Clubs: Association of Student Event Planners (ASEP), and Cal Poly Hospitality Association (CPHA)Activities and societies: Clubs: Association of Student Event Planners (ASEP), and Cal Poly Hospitality Association (CPHA)
Courses: Lodgings Operations, Revenue Management for the Hospitality Industry, Hotel/Resort Rooms Division Management, Event and Meeting Planning, Hospitality Finance, Strategic Leadership in the Hospitality Environment, Food and Beverage Operations and Lab, Hospitality Industry Managerial Accounting, Hospitality Marketing Management, Professional Cooking and Lab, Food, Beverage, and Labor Cost Controls, and Hospitality Industry Financial Accounting.
