Shelly Church

Detail-oriented and reliable financial services professional with experience in banking, loan processing, and casino cage operations. Proven ability to manage sensitive financial information, oversee high-value cash environments, and ensure compliance with regulatory standards. Recognized for accuracy, adaptability, strong work ethic, and customer service excellence.

Cage Shift Manager - Santa Ana Star Casino - Santa Ana Pueblo, NM

(2025-01 - 2026-12)

• Supervised 10 vault and cage cashiers while overseeing daily cage operations.
• Managed cage money, chips, and large jackpot payouts, ensuring accurate balancing and discrepancy resolution.
• Assisted cashiers with identifying and correcting cash variances.
• Resolved guest complaints and handled a wide range of guest situations professionally.
• Maintained adherence to internal controls and casino operational procedures.

Banking Associate - Home Federal Bank - Aberdeen, SD

(2010-01 - 2010-12)

• Processed daily financial transactions and managed customer accounts.
• Ensured compliance with federal and state banking regulations.
• Provided accurate, confidential customer service in a regulated financial environment.

Banking Associate - First Interstate Bancsystem Inc. - Riverton, WY

(2009-01 - 2009-12)

• Processed deposits, withdrawals, and payroll transactions.
• Handled confidential wage and account information with accuracy and discretion.

Loan Processor - First Interstate Bancsystem Inc. - Riverton, WY

(2008-01 - 2008-12)

• Worked closely with loan officers to support auto, personal, and home equity loans.
• Prepared and constructed commercial loans for businesses and working ranches.
• Maintained organized loan documentation and protected confidential client information.

High School Diploma - Flagstaff High School