Sheri Meche

Experienced manager who promotes increased productivity, exceeds sales goals, and is always looking for opportunities to improve efficiency and execute cost saving methodologies. I am continuously applying my experience and education to complete projects, drive sales, and foster a creative work environment, resulting in a more effective operation.

DEPARTMENT SUPERVISOR - JCPenney

(2023-01 - 2024-12)

• Prioritizes and processes merchandise onto the sales floor.
• Provides customer service and ensures sales floor is set for current planogram and pricing.
• Closing and opening store procedures of the store
• Credit driving and customer experience for making goals.

DEPARTMENT COORDINATOR - MARSHALLS & HOMEGOODS

(2022-01 - 2023-12)

• Prioritizes and processes merchandise onto the sales floor.
• Provides customer service and ensures sales floor is set for current planogram and pricing.
• Works with the team to ensure proper pricing and ticketing of merchandise. Evaluates potential theft and loss of merchandise.

TELLER - BRAZOS VALLEY SCHOOLS CREDIT UNION

(2018-01 - 2021-12)

• Completed teller transactions for customers, processed loan payments and night deposits, as well as balanced and audited cash drawers daily.
• Provided phone and email support to members.
• Evaluated member accounts and offered products and loans fitting their financial needs.

DEPARTMENT MANAGER - STEINMART

(2015-01 - 2018-12)

• Managed the Home and Shoes departments, while directly supervising a team of six to eight employees.
• Encourage teamwork and organizational skills to merchandise the department and exceed sales goals.
• Continually processed inventory, keeping the department stocked and reducing loss.

CUSTOMER SERVICE REPRESENTATIVE - FROST BANK

(2014-01 - 2015-12)

• Fielded a large volume of calls while providing superb customer service to Frost Bank members, as well as analyzing their financial needs and opening various types of accounts for them as needed.
• Solved customer issues quickly and efficiently in a fast paced, dynamic environment.
• Reviewed customer accounts for errors and suspicious activity, catching fraud and reducing losses for the company.

ASSOCIATES - BUSINESS MANAGEMENT & INFORMATICS - UNIVERSITY OF PHOENIX (2013-01)

BACHELORS - BUSINESS MANAGEMENT - TEXAS A&M UNIVERSITY (2024-01)