Sheri Zeedik

Results-driven Sales Associate experienced in fostering customer relationships and enhancing service delivery. Achieved high customer satisfaction and loyalty through effective problem-solving and goal-oriented approaches. Focused on optimizing transaction processes and merchandise presentation to support overall retail success.

Sales Associate - William Sonoma - Westlake Village, CA

(2024-10)

• Executed daily sales transactions accurately and efficiently at point-of-sale systems.
• Assisted customers in product selection, enhancing overall shopping experience.
• Collaborated with team members to achieve monthly sales goals through effective communication.
• Maintained store presentation standards, ensuring products were well-stocked and visually appealing.
• Developed strong relationships with customers, resulting in increased satisfaction and loyalty.
• Provided knowledgeable product information to customers, fostering brand loyalty and repeat business.

Sales Associate - Neiman Marcus - Woodland Hills, CA

(2022-10 - 2024-08)

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Supported inventory management processes, including stock counts and replenishment tasks.
• Adapted quickly to new promotions and merchandise, contributing to team flexibility and responsiveness.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.

Sales Associate - Sur La Table - Westlake Village, CA

(2010-05 - 2020-03)

• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about brands and product information.
• Solved customer challenges by offering relevant products and services.
• Managed returns, exchanges and refunds in accordance with store policy.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

Cosmetology - Cosmetology - Paul Mitchell The School

No Degree - English Literature - BYU