Sherjuan Williams

ASCP & NCA Certified Medical Technologist with a Bachelor of Science in Medical Technology and extensive laboratory experience in microbiology, laboratory instrumentation, LIMS, validation, quality assurance, regulatory compliance, troubleshooting, technical support, and laboratory training. Experienced performing regulated laboratory testing, maintaining and validating instrumentation, reviewing laboratory records and data, conducting audits, supporting quality activities, and troubleshooting laboratory equipment and related software. Strong analytical, problem-solving, documentation, and communication skills with experience working in regulated pharmaceutical and laboratory environments.

Microbiology Technician II at AstraZeneca Pharmaceuticals, Inc. (1997-08 – 2002-04)

• Performed regulated microbiology testing in accordance with FDA, USP, and cGMP requirements.
• Performed laboratory data entry in LIMS and peer review of laboratory equipment records, logbooks, and data notebooks.
• Maintained, troubleshot, repaired, and performed validation on laboratory equipment and instrumentation.
• Developed a training program for new and current technicians.
• Performed internal and external laboratory audits and assisted Quality Assurance with batch-record review.
• Conducted statistical sampling for product complaint and process-simulation investigations.
• Supported accurate documentation, data review, quality activities, and compliance within a regulated laboratory environment.

Validation Specialist at Merck/Kvaerner Process (2002-04 – 2002-07)

• Authored Installation, Operational, and Performance Qualification (IQ/OQ/PQ) and Standard Operating Procedure documentation in compliance with federal standards and regulations.
• Executed field-test scripts within validation protocols.
• Assisted the Project Manager with master plans, design specifications, validation schedules, and cost estimates using Microsoft Project.

Operations Supervisor at SeraCare BioMat USA, Inc. (2003-12 – 2004-03)

• Supported daily facility operations, staffing coverage, inventory, and operational reporting.
• Prepared daily, weekly, and monthly operational reports in Excel for corporate assessment and tracking.

Technical Specialist – Microbiology at Dade Behring, Inc. (2004-08 – 2007-10)

• Provided technical support to internal and external customers, including field service engineers, sales representatives, and clinical application specialists.
• Troubleshot and diagnosed medical-device, laboratory-system, and software issues by telephone, including Microsoft Windows and MicroScan Automated Identification System software.
• Supported automated laboratory systems and related hardware/software components, printers, UPS/line-conditioner systems, and microbiological media.
• Applied ISO and LEAN (Six Sigma) processes in technical operations.
• Completed Field Service Engineer training, strengthening laboratory instrumentation troubleshooting and technical-support capabilities.

Bachelor of Science in Medical Technology – University of Delaware (1997-05)