
Sheryl Warren-Smith
CHIEF OF STAFF | STRATEGY & BUSINESS OPERATIONS | M&A / EXECUTIVE OPERATIONS
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About
Chief of Staff and strategic operations leader with 27+ years of experience partnering with CEOs, CFOs, senior executives, and cross-functional leadership teams across technology, aerospace, consumer brands, finance, legal, and healthcare.
Experience spanning Chief of Staff leadership, Strategy & Planning, M&A / Corporate Development, business operations, executive decision support, organizational effectiveness, and cross-functional execution in complex and global environments. Known for translating executive priorities into operating rhythms, actionable roadmaps, decision-ready information, and accountable execution. Brings a track record of identifying operational gaps, aligning stakeholders and dependencies, protecting executive capacity, and building the structure required to move strategic initiatives from decision through delivery.
Experience
Founder & Strategic Operations Consultant at Sheryl & Co. (2018 – Present)
- Accelerated project delivery 20-40% across client engagements by translating executive strategy into operating roadmaps, accountable workstreams, performance tracking, and measurable milestones.
- Reclaimed 6-10 executive hours weekly across 20 organizations by redesigning operating cadence, decision flow, priority management, and leadership follow-through.
- Built scalable operating systems for 15 clients by identifying execution gaps, cross-functional dependencies, risks, and process improvements before they disrupted delivery.
- Enabled strategy-to-execution across 25+ organizations by integrating business development, stakeholder alignment, strategic initiatives, and execution priorities into coordinated operating plans.
Senior Executive Assistant - Brand Business Development at P&G - Zevo & Spruce (2025 – 2025)
Executive Operations / Chief of Staff Scope
- Recovered 416 executive hours annually by replacing 12 recurring 45-minute leadership meetings with one focused 60-minute strategy session, increasing leadership capacity and decision velocity.
- Reduced communication redundancy across 12 leaders by redesigning meeting architecture around cross-functional reviews, shared priorities, and accountable follow-through.
- Strengthened cross-functional execution by establishing leadership touchpoints that surfaced dependencies, accelerated decisions, and improved alignment across brand priorities.
Senior Executive Assistant / Chief of Staff at SLK Global (2023 – 2023)
- Eliminated 5-10 missed executive connections weekly by redesigning operating cadence between the U.S.-based CEO and India software leadership across time zones.
- Strengthened execution across global teams by establishing structured information flow, executive briefings, reporting cadence, and stakeholder follow-through.
- Improved executive decision continuity by synthesizing cross-functional inputs into structured agendas, executive communications, and actionable follow-up.
Senior Executive Assistant - Executive Operations Partner at P&G - Beauty Engineering & Purchasing (2021 – 2023)
Chief of Staff Scope
- Reduced missed executive interactions by 15+ per week by reengineering scheduling, communication flow, and operating cadence for a high-demand 12-leader organization.
- Reclaimed 6-8 executive hours weekly by consolidating 12 individual 45-minute meetings into one strategic leadership session focused on shared priorities and decisions.
- Added approximately 8 hours of productive executive capacity weekly through priority-based calendar architecture, disciplined agenda management, and proactive conflict resolution.
Senior Executive Assistant - M&A Corporate Development at GE Aerospace (2019 – 2020)
Chief of Staff Scope
- Contributed to 30% revenue growth by aligning operational infrastructure and executive readiness with corporate development and business growth strategy.
- Increased strategic partnership conversion 40% through stronger operational alignment, stakeholder readiness, and disciplined follow-through on business development opportunities.
- Resolved three operational gaps limiting organizational growth by translating executive strategy into actionable roadmaps, measurable milestones, and coordinated execution.
- Advanced M&A and expansion readiness by coordinating leadership priorities, cross-functional dependencies, executive materials, and operational requirements across Corporate Development.
Senior Executive Assistant at Luxottica / EyeMed (2018 – 2019)
- Improved day-to-day leadership continuity by coordinating executive scheduling, reporting, communications, travel, and expense processes across a fast-moving healthcare organization.
- Strengthened departmental information flow by maintaining executive reporting and communications across leadership and supervisory stakeholders.
Chief of Staff & Senior Executive Assistant at The Management Group (2012 – 2018)
- Sustained six years of CEO/CFO operating continuity as the central integration point across executive leadership, clients, project teams, vendors, and staff.
- Improved cross-functional accountability and execution by connecting leadership priorities to project coordination, client communications, staff activity, and operational follow-through.
- Protected executive decision-making across sensitive legal and financial matters through disciplined information management, confidentiality, and executive communications.
Customer Service Supervisor - Escalation at Duke Energy (2007 – 2008)
- Maintained service continuity during market expansion and merger activity by coordinating cross-functional special projects, escalated customer issues, and new-market integrations.
Executive Assistant to CFO at Health Prime (2002 – 2007)
- Strengthened CFO visibility into financial and risk information by developing tracking tools supporting quality and risk-assessment initiatives.
- Improved investor and board communication readiness through financial-status reporting, executive agendas, distribution materials, minutes, and stakeholder communications.
Senior Executive Assistant at King & Spalding (1999 – 2002)
- Strengthened contract and litigation readiness by producing contract summaries, organizing documentation, and coordinating information across legal, business, and accounts-payable teams.
Senior Customer Service Administrator at Fifth Third Bank (1997 – 1999)
- Expanded leadership visibility into market activity through business-development research, competitive analysis, and daily operational reporting.
Education
Business Administration Coursework in Business Administration – Chicago State University

