HR Generalist - Perfect Group of Businesses - McKinney, TX
(2019-08)
Perfect Group of Businesses serves a wide spectrum of industries from entertainment to technology, financing to hospitality. They have a versatile range of services and a dedicated team of experts.
- Serve as the primary point of contact for employee's inquiries, HR policies, and resource connection
- Manage the end-to-end recruitment process, including candidate sourcing, screening, interview scheduling, onsite coordination, and pre-employment communication.
- Source qualified candidates through targeted email outreach, phone calls, resume databases, and professional networks based on departmental hiring requirements.
- Conduct initial resume reviews and candidate screenings through Microsoft Teams / Zoom to assess qualifications, relevant experience, availability, and alignment with job requirements.
- Coordinate interviews between candidates, hiring managers, and cross-functional stakeholders using Calendly, while ensuring timely communication and schedule accuracy.
- Track interview stages, confirm candidate attendance, and communicate schedule changes to all participants.
- Provide onsite interview coordination including preparing interview schedules, welcoming candidates, arranging meeting spaces, and supporting interview panels
- Support hiring decisions and ensure a smooth transition from candidate selection to onboarding
- Support selected candidates with pre-employment documentation and onboarding requirements, including Form W-4 and Form I-9 completion
- Coordinate new-hire orientation, facilitate introductions, and communicate organizational policies
- Maintain hiring documentation using MS Word, Excel, Google Drive, and Outlook
- Utilize TeamViewer to transfer documents for client announcements & interviews
- Tracked, administered employee time off, leave of absence on Workday absence management module
- Maintained Excel reports detailing planned and unplanned leaves including FMLA
- Assisted the accounts team in collecting and validating data for semi-monthly payroll processing
- Supported in the offboarding process including exit interviews
IT Recruiter - PlaceMinds Consulting Private Ltd. - India
(2012-05 - 2015-05)
PlaceMinds Consulting Private Limited is an India based company providing talent management solutions.
- Handled IT recruiting for US clients including Boston Consulting Group, Infosys, Wipro, Deloitte, E&Y
- Source candidates through job boards - LinkedIn, Dice, Monster
- Performed technical screenings to ensure candidate qualifications aligned with client requirements
- Negotiated terms with the candidates & submitted qualified candidates to clients
- Scheduled and coordinated interviews, managed candidate follow-ups, and updated the Applicant Tracking System (ATS) with status reports and notes.
IT Recruiter - US Tech Solutions Inc. - Waltham, Massachusetts
(2008-05 - 2008-09)
US Tech Solutions is a leading Global Consulting and IT services company. US Tech Solutions was ranked the 9th fastest growing firm by Deloitte Fast 50 for the Tri State region.
- Developed and executed recruiting strategies to attract high caliber candidates.
- Managed on-campus recruiting drives
- Employed diverse sourcing methodologies including referrals, job postings, cold calling, and networking.
- Conducted interviews for technical roles and screened potential candidates.
- Negotiated job offers with candidates, clearly communicated all aspects including salary, benefits, bonuses, and relocation assistance
- Cultivated solid working relationships with hiring managers and maintained the client and candidate database.
- Managed reference checks, negotiated project terms and salary, coordinated the interview process, extended offers, and closed candidates.
Customer Service Associate - Wipro - India
(2004-07 - 2005-03)
Wipro BPO is a global services provider delivering technology-driven business solutions to their clients and world's first CMMi Level 5 certified software services company outside USA to receive the IEEE Software Process Award.
- Worked for Wipro's client UHG for reimbursement of member's medical expenses
- Received training for medical codes and US insurance processes
- Processed insurance claims utilizing Unet software
- Managed customer interactions via chat and email in a high-volume setting, resolving issues effectively
- Conducted interviews and trained new employees in collaboration with the team leader
Customer Service Associate - ICICI One Source (Now, Firstsource) - India
(2002-10 - 2004-01)
Firstsource is a leading global provider of business process management services. Our project was for London based Egg Credit Cards.
- Handled Experian and Equifax software for credit card application processing
- Attention to detail, with solid project management and prioritization skills
- Dispatched credit cards upon software approval
- Trained new team members on processes and systems
- Consistently achieved top performance targets, earning awards for best performance nearly every month
